Data Services

Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project P2 Regional Operations EMEA. The client is a company that provides innovative technology solutions and services to enhance operational efficiency and drive business success.

Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your role will involve ensuring quality by utilizing exceptional communication skills to maintain our world-class systems. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. I

ntermediate proficiency in Operational Architecture is required. Intermediate proficiency in Cloud Platform and Issue Management is recommended.
Develop and implement strategies to enhance system performance and client satisfaction.
Collaborate with cross-functional teams to identify and resolve technical issues efficiently.
Provide training and support to clients to ensure effective use of applications.
Monitor system performance and proactively address potential issues before they escalate.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaración de igualdad de oportunidades en el empleo        

                                                        
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.