- Location
- India - Gurugram
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- Engineering
- Seniority
- Manager
- Experience
- 8+ years
- Education
- Bachelor
- Source
- Pinpoint
Description
Operations Manager - OSP Engineering
Department: Operations
Employment Type: Full Time
Location: India - Gurugram
Description
Utilities One Group is a US-based leading provider of fiber/telecom and power infrastructure engineering and construction services. Our engineering teams support some of the nation's most ambitious broadband buildout programs, partnering with major clients, regional ISPs, and rural broadband operators to design, permit, and deploy outside plant (OSP) fiber networks across the United States.
We are growing our offshore engineering design capabilities in India to increase design throughput, extend our delivery hours, and provide cost-effective, high-quality OSP design services at scale.
We are seeking an experienced Engineering Operations Manager to lead and scale our India-based offshore OSP fiber engineering design center. This role is responsible for managing day-to-day operations, ensuring high-quality design delivery, and coordinating closely with U.S.-based engineering teams. The ideal candidate combines strong technical expertise in OSP fiber design with proven leadership and operational management capabilities.
- Department: Engineering.
- Employment Type: Full-Time.
- Work Schedule: 5:30pm - 1:30am (IST) On-Site.
- Location: EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011.
Key Responsibilities
- Build, lead, and scale an offshore OSP engineering team including CAD designers, GIS technicians, and engineers.
- Manage hiring, onboarding, performance management, and team development.
- Oversee end-to-end OSP design delivery, including aerial and underground fiber layouts, splicing, and construction plans.
- Ensure all deliverables comply with U.S. standards (NESC, NEC) and client specifications.
- Act as the primary liaison between offshore teams and U.S.-based engineering and project management teams.
- Coordinate project workflows, timelines, and multi-project delivery across time zones.
- Establish and enforce quality control processes, review cycles, and performance metrics.
- Develop and maintain SOPs, design standards, and documentation practices.
- Optimize tools and workflows (AutoCAD, GIS, MicroStation, etc.) to improve efficiency and reduce rework.
- Support project tracking, reporting, and communication with internal stakeholders.
Skills, Knowledge and Expertise
- Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Civil Engineering, or a related technical discipline.
- 8+ years of experience in OSP telecom/fiber engineering design.
- Minimum 3+ years in a leadership or team management role.
- Strong expertise in aerial and underground fiber design and FTTx/FTTH architectures.
- Proven experience working with U.S. telecom standards, client specifications, and permitting requirements.
- Experience managing offshore or distributed engineering teams.
- Proficiency in OSP design tools (AutoCAD, MicroStation, GIS platforms, Katapult Pro or similar).
- Strong project management skills with the ability to handle multiple concurrent projects.
- Excellent English communication skills (written and spoken), with experience collaborating across cultures.
Benefits
- Competitive salary package;
- Being part of an international, dynamic work environment;
- Professional development (seminars, courses);
- Opportunity to work in a fast-growing US based company with significant impact in its industry.
Skills
AutoCADProject Management
