Role Overview

We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands-on, high-ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations — ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed.

Key Responsibilities

Platform Administration

• Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools
• Own vendor relationships for platform tools - coordinate renewals, escalations, and configuration changes
• Keep platforms configured to support business operations across all business channels
• Monitor platform health, availability, and performance; proactively resolve issues

Integration Management

• Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connections
• Design and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systems
• Build transformation logic, error handling, and alerting for integration pipelines
• Troubleshoot and resolve integration failures with urgency and rigor
• Document integration architecture, data mappings, and runbooks

AWS Cloud Management

• Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services
• Ensure appropriate security configurations, access controls, and cost monitoring are in place
• Support the deployment of new cloud-based components as the business evolves

Operations & Support

• Serve as a primary escalation point for platform and integration issues raised by internal teams
• Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding
• Participate in evaluating and implementing new tools as CEFALY's technology stack grows

Skills & Experience

Area	Required	Preferred
ERP	NetSuite administration	SuiteScript, SuiteFlow
eCommerce	Shopify administration	Shopify B2B, liquid templates
Integration	Celigo or equivalent iPaaS (Boomi, Workato, MuleSoft)	REST API design, webhooks
Cloud	AWS (IAM, S3, EC2, Lambda)	CloudWatch, cost management
CRM	Salesforce or similar CRM	Apex basics, flows
Identity	Microsoft Entra ID (SSO / SCIM)	Okta, Google Workspace
Scripting	JavaScript or Python	SuiteScript, Node.js
CMS	WordPress administration	Plugins

Qualifications

• 3 or more years of experience in systems administration, integration engineering, or a closely related IT role
• Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred)
• Hands-on experience building or maintaining integrations using an iPaaS platform
• Comfortable working in AWS infrastructure (EC2, S3, IAM, Lambda)
• Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes
• Excellent written and verbal communication skills in English; French a strong asset
• Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred
• Ability to work independently and manage priorities in a fast-paced, international environment

What We Offer

• Competitive compensation commensurate with experience
• Work at a mission-driven medical device company whose products improve patients' lives every day
• Collaborative, international team with colleagues across Belgium, the US, and beyond
• Hybrid-friendly working environment based at our Liège headquarters
• Meaningful ownership of critical systems from day one
• Opportunities for growth as CEFALY's technology footprint continues to expand
• 20 days of annual leave plus 10 statutory holidays
• Meal vouchers
• Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members)
• One day of seniority leave for each completed five-year period of service
• 13th month salary and bonus
• Telecommunication allowance
• Remote work / office expense allowance

About Cefaly

CEFALY Technology is a Belgian medical device company and global pioneer in neurostimulation for migraine treatment. Our FDA-cleared and CE-marked devices are used by hundreds of thousands of patients across the US and Europe. With headquarters in Liège and a growing commercial presence across five channels — US Commercial, VA, EU, Clinical Trials, and White Label — we operate at the intersection of cutting-edge medical technology and world-class digital commerce.