Description

PURPOSE STATEMENT 

Western Missouri Medical Center is seeking a Systems Administrator to support and maintain core IT infrastructure, cloud services, and security-related systems in a fast-paced healthcare environment.

This role is responsible for administering and supporting a mix of on-premises and cloud-based technologies, including Microsoft 365, identity management, server infrastructure, telecommunications systems, and backup and recovery solutions. The position will play a key role in ensuring system reliability, security, and operational continuity.

This is a hands-on role in a lean IT environment where team members are expected to operate across multiple technical domains and take ownership of assigned systems while supporting broader IT operations.

Requirements

ESSENTIAL FUNCTIONS    

• Administer and support Windows Server environments, virtualization platforms, and core infrastructure systems 
• Perform system configuration, maintenance, patching, and performance monitoring Support server builds, upgrades, and lifecycle management 
• Administer Microsoft 365 services including Entra ID, Exchange Online, Azure, and related cloud platforms 
• Support identity and access management processes including user provisioning and role-based access 
• Assist in maintaining secure configurations and access controls 
• Administer and support backup and recovery solutions across on-premises and cloud environments 
• Support and administer Cisco Telecommunications systems (Call Manager, Webex and related platforms) 
• Troubleshoot telephony and communication system issues 
• Coordinate with vendors for support, maintenance, and upgrades 
• Support implementation and maintenance of security controls across systems and platforms 
• Ensure systems are maintained in alignment with organizational security standards and HIPAA requirements 
• Identify and escalate potential security risks or vulnerabilities 

• 3 to 5 years of experience in systems administration, infrastructure support, or related IT roles
• Experience with Windows Server, Microsoft 365, and basic networking concepts
• Strong troubleshooting skills across systems, infrastructure, and user environments
• Ability to manage multiple priorities in a fast-paced environment

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to sit and stand intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.