Senior Principal DevOps

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Critical Responsibilities

• Provide end to end support for Medical Device software applications to ensure business continuity.
• Responsible for defining and implementing monitoring capabilities to analyze trends and anomalies, proactively identify issues and drive resolutions.
• Responsible for servicing work orders, investigating and resolving incidents within the defined SLAs.
• Collaborate with Business stakeholders and Level 1 support teams to achieve Customer Satisfaction.
• Responsible to work with in-house application teams and third-party service providers to build knowledge and for resolving incidents.
• Work with globally distributed operations teams to ensure seamless transition of daily tasks and status updates.
• Keep up with the emerging technologies and develop new technical skills as needed by applications.
• Troubleshoot and resolve issues with minimal supervision.
• Drive root cause analysis on incidents and identify remediation to avoid future occurrences.
• Develop Standard Operating Procedures to standardize tasks for consistency in operations.

Education and Experience

• Bachelor’s degree Required / Master’s degree Preferred-Not Required.
• 7-10 Years Medical Device & Regulated Systems Experience.
• 7-10 Years Customer Facing Digital Product Operations.
• 7-10 Years Relevant Technology Experience - AWS Cloud, Liferay, MQ Series, Oracle RDBMS, Oracle GoldenGate, JDE ERP Integrations, MQ Clustering & Replication, Identity Management (Okta and Authing preferred), Dynatrace, Splunk.
• AWS Cloud Certification Required.
• Hands-on experience in development, maintenance and support of high availability software services.
• Hands-on experience working with Linux (Amazon, Redhat, Centos, or Ubuntu) operating system.
• Hands-on experience working in distributed systems and high availability solutions including clustering and replication.
• Hands-on experience in Java, J2EE, Spring framework, Hibernate, web services, and MVC Portals.
• Hands-on experience with application and performance monitoring tools, and defining monitoring strategies.
• Conversant on validation procedures and security governance for portal applications.
• Experience in creating Operations Manual and Standard Operating Procedures.
• Experience working directly with globally distributed stakeholders driving discussions on Service Requests and Incidents to understand the problem statement and provide optimal solutions.
• Experience working with globally distributed teams to standardize tasks for consistent results.
• Sound understanding of IT Service Management processes and tools.
• Experience with SDLC tools and application servers, such as: SVN, Git, Bitbucket, Maven and/or Artifactory or other package management tools, JIRA for agile planning and issue tracking, Tomcat server, Apache web server.
• Strong analytical skills and communication skills.
• Must be a result driven self-motivator and team player.
• Able to follow-through on tasks and projects.
• Passionate on continuous learning and keeping up with latest technologies.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

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