Security Officer Highrise Command Center Operator

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Command Center Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Dispatch Professional at a retail location, you will coordinate communications, monitor activity, and support timely responses to security-related needs. You will help maintain accurate records, assist with access control processes, and provide outstanding service to visitors, tenants, and team members. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMFri12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and retail personnel by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor dispatch communications, receive calls for service, document incidents, and coordinate the response of on-site personnel to routine and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to appropriate site contacts and emergency responders.
• Monitor cameras, alarms, and other security-related systems, reporting irregular activity and maintaining accurate logs and records.
• Conduct regular and random patrols around retail common areas, parking areas, and the property perimeter to help deter unauthorized activity.

Minimum Requirements:

• Have at least 6 months of security-related experience.
• A guard card or license is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1746938