Project Manager, Campus Business Operations

Engineering a world of possibilities 

Primary Responsibilities

Project Delivery & Business Process Redesign

• Manage the full lifecycle of assigned FA&O business process improvement projects from scope definition and chartering through planning, execution, testing, implementation, stabilization, operational transition, post-implementation review, and tracking improvement metrics across projects. 
• Develop and maintain project plans with measurable goals and objectives, schedules, milestones, resource needs, budgets as applicable, risks, issues, dependencies, decisions, scope and change-control records, evaluation methods, and required deliverables. 
• Guide and manage project execution across functional owners, product and technical teams, vendors, and campus stakeholders; clarify roles and decision rights, coordinate resources and capacity, resolve roadblocks, and escalate conflicts or delivery risks when necessary. 
• Facilitate discovery workshops to map current-state processes, identify bottlenecks, manual effort, policy or control constraints, and customer pain points. Independently research solutions form other universities or organizations to aid in the discovery phase.  Partner with functional sponsor and IT partners to assess technical needs and system capabilities on campus.
• Monitor dependencies, integration points, competing priorities, and impacts to shared resources or campus operations, and escalate alignment concerns through appropriate FA&O leaders and IT Project Management Office. Provide current and future state process maps to facilitate documentation and clarity. 
• Provide timely, audience-appropriate project reports and dashboards to sponsors, project teams, and governance bodies. 

Organizational Change Management & Stakeholder Engagement

• Develop and support stakeholder engagement and organizational change activities that build sponsorship, prepare impacted users and operational teams, address adoption risks, and support sustained use of redesigned business processes. 
• Partner with FA&O Content Manager to deliver audience-specific communications, training, standard operating procedures, job aids, and other adoption resources. 
• Build and maintain effective relationships across FA&O, academic units, administrative teams, vendors, and campus leadership; facilitate consultation, advocacy, decision-making, and issue resolution throughout the transformation journey. 

Prioritization & Governance Support

• Document business needs, expected outcomes, customer impact, risk, effort, resource needs, dependencies, and expected value. 
• Confirm the business need, expected outcomes, accountable sponsor, process owner, decision authority, resource commitment, and approval to proceed. 
• Work with sponsors, project teams, and governance bodies to identify priority or resource conflicts, confirm continued sponsorship, and recommend whether assigned initiatives should proceed, pause, or be reprioritized as institutional needs and capacity change. 

Benefits Realization & Performance Measurement

• Define measurable success criteria and baseline metrics such as cycle time, error rates, manual effort, service levels, user experience, and cost; compare them with post-implementation results and report outcomes to sponsors and campus partners. 
• Use standard benefit-realization methods, dashboards, and reporting templates, and partner with operational owners to monitor sustained performance, identify corrective actions, and document improvement opportunities. 

PMO Practice Support & Continuous Improvement

• Contribute to a consistent business process improvement practice with the IT Project Management Office by using and helping refine delivery methods, playbooks, reusable templates, process-mapping approaches, quality standards, project management tools, and measures for improving the practice over time. 
• Promote project, change management, and process improvement best practices across assigned project teams, Information Technology, and campus partners; share practical guidance and lessons learned with peers and partners. 
• Stay current with emerging practices and technologies in enterprise systems, business process re-engineering, continuous improvement, project management, and organizational change management.  

Minimum Qualifications

• Bachelor’s degree in business administration, finance, project management, or a related field. Individuals without a related degree may be considered if they demonstrate substantially equivalent knowledge through a combination of education, training, and relevant professional experience. 
• 5+ years of professional experience managing process reengineering or enterprise-system projects through the project lifecycle. 
• Project Management Professional (PMP) certification. Individuals may be considered if they demonstrate substantially equivalent knowledge through a combination of education, training, and relevant professional experience. 
• Demonstrated experience managing cross-functional projects using project management, organizational change management, and communication best practices. 
• Experience managing business process redesign projects that involve mapping workflows, identifying inefficiencies, and the design and implementation of future-state processes within a complex organization. 
• Experience applying organizational change management principles to stakeholder engagement, communications, training, readiness, adoption, and resistance management.  
• Excellent written, oral, interpersonal, presentation, and listening skills, including the ability to explain complex technical or process concepts in clear, accessible terms. 
• Demonstrated relationship building skills across all levels of organizational contribution. 
• Strong analytical, research, prioritization, problem-solving, cost-management, and risk-management skills, with the ability to make sound decisions under pressure. 
• Proficiency with Microsoft 365 applications, process-mapping software such as Visio or Lucidchart, and project or portfolio management tools such as Microsoft Project or TeamDynamix PPM. 
• Ability to learn and apply new technologies, adapt to shifting priorities and timelines, and work effectively both independently and as part of a collaborative team. 

Preferred Qualifications

• Advanced degree in business administration, finance, organizational design,  project management, or a related field. 
• Experience redesigning and implementing business processes across multiple enterprise-wide systems,  including coordination among functional, technical, integration, reporting, security, and data teams. 
• Experience working in higher education. 
• Experience using Workday or Ellucian/Banner enterprise-wide systems. Experience working with TeamDynamix or another service and project portfolio management platform, and OnBase or other document storage and custom workflow systems. Experience working with CRS or other procurement databases. 
• Experience using journey mapping or related methods to understand current-state customer experiences and future-state needs.
• Prosci Certified Change Practitioner or Certified Change Management Professional (CCMP). 
• Lean Six Sigma Green Belt or Black Belt. 
• Agile, Scrum, or comparable project delivery certification. 

Salary and Benefits

$110,000 - $124,000 annual salary rate

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care options
• Generous sick/vacation time: 11 paid holidays per year – including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center. We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits.

How to Apply (NOTE: Applications that do not include the required documents may not be reviewed)

• Complete an online application (personal information, demographic information, veteran status)
• Upload a resume or CV
• Upload a cover letter: In your cover letter, please address this prompt: Please describe a business process improvement that you led from initiation to completion. In your answer, please share what process was re-engineered, who the stakeholders were, and what the outcome was, as well as your role in each step.

Candidates must be currently authorized to work in the United States. Visa sponsorship is not available for this position now nor in the future.

This posting may be used to fill more than one vacancy based on business needs.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Application review will begin November 24, 2026. This posting will remain open until filled and may close without notice. For best consideration, apply by November 23, 2026 at 11:59 p.m. as applications received after that date may not be reviewed.  To apply for this non-classified position, please visit the Project Manager, Campus Business Operations position advertised on the Mines Workday Jobs Page.  

Successful completion of a background investigation is required for this position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 40 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2026).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 8,200 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a community where our individual perspectives and experiences enrich the educational and work experience?

Look to Mines.

Apply at: https://mines.wd1.myworkdayjobs.com/en-US/Mines_Careers/details/Project-Manager--Campus-Business-Operations_JR110335

Additional Information and Reasonable Accommodation Requests
It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request a reasonable accommodation by contacting our Human Resources team at [email protected] or 303.273.3250 for assistance.

Successful completion of a background investigation may be required for this position.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.