Juvenile Detention Manager

Apply ONLINE at www.twinfallscounty.orgCLASSIFICATION SUMMARY
Manages daily operations of the Snake River Juvenile Detention Center to maintain a safe, secure, lawful, and appropriately supervised environment for detained youth, employees, and visitors. Directs facility staffing, employee supervision, training, budgets, records, and implementation of approved policies and procedures. Monitors compliance with applicable federal and Idaho laws, County requirements, and juvenile detention standards. Exercises independent judgment within established authority and reports to the Director of Probation and Detention Services. Work is performed primarily in a secure, continuously operating detention facility and may involve emergency response and exposure to potentially dangerous situations.ESSENTIAL DUTIES AND RESPONSIBILITIES (illustrative only and may vary by assignment)

• Directs day-to-day detention center operations, including facility security, youth supervision, intake, detention, release, and coordination of required services.
• Supervises assigned personnel; participates in recruitment, selection, onboarding, training, scheduling, performance evaluation, coaching, and corrective action consistent with County policy and delegated authority.
• Plans staffing and shift coverage to meet applicable staffing requirements and maintain safe operations on a 24-hour basis.
• Implements approved operational policies, procedures, goals, and performance expectations; identifies needed revisions and recommends improvements to the Director.
• Monitors compliance with applicable laws, court orders, juvenile detention standards, confidentiality requirements, and approved policies; prepares for and responds to inspections, audits, and corrective action.
• Oversees appropriate youth care, safety, access to educational and other required services, and referral of health or behavioral health concerns to qualified personnel.
• Coordinates incident response, emergency procedures, facility safety inspections, security checks, and timely reporting and follow-up of significant events.
• Reviews detention documentation, court orders, youth files, logs, reports, and records for completeness, accuracy, retention, and authorized access.
• Receives and reviews complaints and concerns from youth, families, staff, and the community; refers personnel matters to Human Resources and the Director as appropriate.
• Assists with preparation and administration of the facility budget; monitors spending, purchasing, equipment, and facility needs within delegated authority.
• Coordinates with courts, juvenile probation, law enforcement, service providers, County departments, and community partners as required or authorized.
• Prepares operational reports, staffing information, compliance documentation, and recommendations for the Director and other authorized officials.
• Maintains confidentiality and professional conduct; promotes respectful communication, staff accountability, and safe work practices.
• Remains available for after-hours, weekend, or holiday response.
• Performs other related duties as assigned.

CLASSIFICATION REQUIREMENTS:
The requirements listed below are representative of the minimum knowledge, skill, and/or ability required for an individual to satisfactorily perform each essential duty satisfactorily and be successful in the position. 
Knowledge of:

• Juvenile justice principles, secure detention operations, and facility safety and security practices;
• Applicable federal and Idaho laws, regulations, and standards governing juvenile detention facilities, including intake, custody, supervision, and release procedures;
• Adolescent development, trauma-informed practices, crisis intervention, conflict resolution, and de-escalation techniques;
• Confidentiality requirements related to juvenile records, personnel matters, and sensitive facility information;
• Principles and practices of report writing, documentation, and presenting information to internal and external stakeholders;
• Supervisory and management principles, including employee training, scheduling, performance evaluations, staff development, conflict resolution, and effective interpersonal communication;
• Budget preparation, fiscal management, purchasing procedures, and basic accounting principles;
• Emergency response procedures, workplace safety practices, incident management, and facility security protocols;
• Records management, retention requirements, and applicable Idaho administrative rules and procedures;
• Computer systems, electronic records management, job-related software applications, and standard office equipment;
• Specialized juvenile detention equipment, including fingerprinting and photography equipment, emergency breathing and rescue equipment, two-way radios, surveillance systems, and approved restraint devices;
• Drug and alcohol testing procedures, equipment, applicable standards, and documentation requirements;
• Records organization, file maintenance, information management, and accurate documentation practices.

Skill and Ability to:

• Perform duties in accordance with federal, state, and county requirements;
• Select, supervise, train, lead, evaluate and discipline employees;
• Prepare and monitor budgets;
• Prepare clear, concise, and accurate reports;
• Maintain professionalism during stressful situations;
• Apply laws and approved policies consistently;
• Make sound and reasonable decisions;
• Manage staffing and resources;
• Recognize and appropriately address youth safety or medical concerns;
• Investigate operational issues within assigned authority;
• Maintain accurate records and reports;
• Keep immediate supervisor and designated officials fully and accurately informed of the facilities progress and potential issues.
• Communicate effectively with youth, families, staff, courts, and partner agencies;
• Protect confidential information;
• Operate required security, communications, and office equipment.

ACCEPTABLE EXPERIENCE AND TRAINING:

• Must be at least 21 years of age;
• High school diploma or equivalent required; bachelor’s degree in criminal justice, social services, public administration, or a closely related field preferred;
• Minimum of five (5) years of progressively responsible experience in juvenile detention, probation, corrections, or a closely related field;
• Minimum of two (2) years supervisory or lead experience required, including responsibility for directing staff, coordinating operations, or overseeing daily activities;
• An equivalent combination of education, training, and experience may be considered, provided all mandatory qualifications and certification requirements are met;
• Must possess and maintain a valid driver’s license and meet County driving eligibility requirements;
• Must possess or obtain and maintain applicable Idaho Peace Officer Standards and Training (POST) certification within established timeframes, as required for the position;
• Must obtain and maintain required CPR, First Aid, and other applicable certifications and training;
• Must successfully complete a background investigation, drug screening, and other required pre-employment assessments and maintain eligibility to work in a secure juvenile detention facility;
• Must successfully meet applicable Idaho POST physical fitness requirements, as required for certification and continued eligibility.

PHYSICAL DEMANDS & WORK ENVIRONMENT: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Must past POST required physical requirements, including vision and hearing requirements, at time of hire.
Work occurs primarily in a secure detention facility, with occasional outdoor exposure and nontraditional hours. Duties may require extended standing, walking, sitting, bending, reaching, computer use, operating security equipment, and responding promptly to incidents. The employee may encounter confrontational behavior and potentially hazardous situations. Specific physical requirements related to any required response or restraint activities vary depending on the juvenile and other staff involved. The position may require occasional lifting or moving of up to 50 pounds and the ability to observe, hear, and communicate effectively in the facility environment.