Cardinals Crew Gameday Greeter

BACKGROUND: Since 1952, Beacon Group has been creating opportunities for people with disabilities across Southern Arizona, Phoenix and beyond. As a registered 501(c)(3) nonprofit, Beacon serves over 2,000 people with disabilities each year. Beacon provides job training and placement, supported and center-based employment, and day treatment programs to assist nearly two-thirds of working-age people with disabilities who do not have a job. As a Beacon employee, you can be a part of delivering our mission and improving the lives of people with disabilities.

POSITION INTRODUCTION: We seek friendly, outgoing, and enthusiastic people with disabilities to join our Cardinals Crew Gameday Greeter Team. This is a part-time position working primarily on Sunday mornings and afternoons, but also with paid training camps as well as volunteer and public appearance opportunities.

POSITION SUMMARY: The Cardinals Crew Gameday Greeter plays an important role in creating a welcoming and positive experience for fans attending Cardinals home games and events. Team members greet guests, provide directional assistance, answer basic questions, and help ensure every visitor feels valued and supported.

This position is designed to be inclusive and accessible for qualified individuals of varying abilities. Beacon Group provides extra accommodations to help people with disabilities be successful at their jobs. It is also designed to provide meaningful, structured gameday responsibilities for individuals with an intellectual or developmental disability (IDD), with appropriate support and supervision as needed.

DUTIES AND RESPONSIBILITIES:

• Welcome guests with a friendly and professional attitude.
• Offer directions to seating areas, concession stands, restrooms, and other stadium locations.
• Distribute informational materials, promotional items, or event guides as assigned.
• Provide basic event information and answer guest questions.
• Assist guests in locating accessibility services and amenities.
• Maintain a positive guest experience by demonstrating excellent customer service.
• Follow stadium safety, security, and guest service procedures.
• Report guest concerns or unusual situations to a job coach and/or supervisor.
• Interact respectfully and positively with guests, job coaches, teammates, and stadium staff.
• Participate in pre-gameday training and team meetings.
• Maintain a professional appearance and represent the Arizona Cardinals positively.

QUALIFICATIONS:

• Friendly, outgoing, and enthusiastic personality.
• Strong communication and interpersonal skills.
• Ability to interact respectfully with diverse guests and coworkers.
• Dependable and punctual.
• Ability to follow instructions and work as part of a team.
• Ability to work among a large crowd in a very loud environment.

PHYSICAL REQUIREMENTS:

Depending on assignment, team members may:

• Remain seated or stand for portions of a shift.
• Move short distances within assigned work areas.
• Handle light materials such as brochures, programs, or promotional items.

WORK HOURS AND SCHEDULE: 

• Part-time, seasonal position.
• Evening, weekend, and holiday availability may be required.
• Typical shifts coincide with Cardinals home games and special events.

SUCCESS AND EQUAL OPPORTUNITY/INCLUSION STATEMENT

Success in this role is measured by the individual's ability to consistently participate in assigned gameday responsibilities, engage positively with guests and teammates, follow established routines, and contribute to a welcoming gameday environment.

The Arizona Cardinals and Beacon Group are committed to fostering an inclusive workplace where people of all abilities can succeed. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations and appropriate job coaching/support throughout the hiring process and employment.