Hygiene Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.  The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About The Role

At Four Seasons, we believe that exceptional guest experiences begin with uncompromising standards behind the scenes. We are seeking a passionate and experienced Hygiene Manager to join our team and help establish a world-class culture of food safety, sanitation, and operational excellence.

This role is responsible for developing, implementing, and maintaining all food safety, hygiene, and sanitation programs across the hotel. The Hygiene Manager will ensure compliance with Four Seasons standards, local regulations, and internationally recognized food safety practices while fostering awareness and accountability throughout the organization.

 

What You Will Do

As Hygiene Manager, you will:

• Lead and oversee the hotel's food safety, hygiene, and sanitation programs across all food and beverage operations.
• Drive hygiene initiatives, including policy development, operational readiness assessments, and compliance reviews.
• Implement and maintain HACCP-based food safety systems and ensure adherence to regulatory requirements and brand standards.
• Conduct regular inspections of kitchens, restaurants, bars, stewarding areas, storage facilities, receiving docks, and employee dining facilities.
• Monitor food handling, preparation, storage, transportation, and service procedures to ensure safe and compliant practices.
• Develop, facilitate, and continuously enhance food safety and hygiene training programs for employees across all departments.
• Maintain accurate records, audit reports, corrective action plans, and compliance documentation.
• Investigate food safety incidents, identify root causes, and implement corrective and preventive measures.
• Partner closely with Culinary, Stewarding, Food & Beverage, Purchasing, Receiving, and Engineering teams to support operational excellence.
• Lead internal hygiene audits and coordinate external inspections from regulatory authorities and third-party auditors.
• Identify opportunities to improve food safety processes, risk management practices, and operational compliance.
• Champion a culture of hygiene awareness, accountability, and continuous improvement across the hotel.
• Handle sensitive and confidential information with professionalism and integrity.

 

What You Bring

• Bachelor's degree in Food Science, Hospitality Management, Public Health, Environmental Health, or a related discipline.
• Minimum 5 years of experience in food safety, hygiene management, quality assurance, or a related field, preferably within luxury hotels, resorts, or large-scale hospitality operations.
• Previous pre-opening experience in hospitality is highly desirable.
• Strong knowledge of HACCP principles, food safety regulations, sanitation standards, and risk management practices.
• Experience conducting audits, developing standard operating procedures, and implementing food safety management systems.
• Strong analytical, organizational, communication, training, and stakeholder management skills.
• Ability to influence, coach, and engage employees at all levels of the organization.
• Fluency in English is required
• Strong computer skills, including Microsoft Office applications and food safety monitoring systems.

 

What We Offer

• Competitive salary and comprehensive benefits package.
• World-class training and professional development opportunities.
• Career growth and international mobility opportunities within Four Seasons Hotels and Resorts.
• Employee travel program, including complimentary and discounted stays at Four Seasons properties worldwide, subject to program eligibility.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals while on duty.
• A supportive, inclusive, and collaborative work environment guided by our Golden Rule: treating others as we wish to be treated.

Note : Under the applicable regulations, work permits can only be granted to Indonesian citizens.