Senior Project Manager - Moreleta Park

Senior Project Manager

Location: Pretoria, Gauteng – On Site
Position Type: Full-Time
Department: Project Management Office (PMO)
Reports to: Head of PMO

About the Opportunity

An established organisation within the financial services and payments industry is looking for an experienced and proactive Senior Project Manager to join its Project Management Office (PMO).

The successful candidate will be responsible for leading the planning, execution and delivery of strategic and operational projects, ensuring that initiatives are completed in a structured, efficient and controlled manner, within agreed scope, timelines and budgets.

This is a hands-on role requiring strong project delivery, governance and stakeholder management capabilities. You will work closely with business and IT teams, coordinate cross-functional resources and contribute to the continued development and maturity of the PMO function.

Key Responsibilities

1. Project Management & Delivery

• Lead the full project lifecycle, from initiation through to execution and closure, ensuring projects meet defined objectives, timelines and resource requirements.
• Develop and maintain comprehensive project plans covering scope, milestones, dependencies, resource allocation and budgets.
• Establish and manage project governance structures, including steering committees, status reporting, decision-making forums and change control processes.
• Proactively identify and manage project risks, issues and interdependencies, implementing mitigation plans and escalating where necessary.
• Monitor and report on project performance against KPIs, timelines and cost baselines using approved PMO tools and templates.
• Ensure effective handover to operational teams following project completion, with appropriate documentation, training and support arrangements in place.
• Maintain alignment between project outcomes and organisational strategy through ongoing stakeholder engagement.
• Conduct post-implementation reviews and incorporate lessons learned into future project delivery.

2. PMO Governance & Maturity

• Apply and uphold project management methodologies, governance frameworks and quality standards across assigned projects.
• Ensure consistent use of approved PMO tools, templates and reporting practices to maintain visibility, traceability and accountability.
• Identify opportunities to improve PMO processes, methodologies and delivery practices.
• Promote disciplined execution by ensuring teams follow agreed governance procedures, escalation protocols and change control processes.
• Guide project teams on governance best practices and champion structured project delivery across the organisation.
• Participate in PMO maturity assessments and support initiatives aimed at strengthening portfolio delivery capabilities.
• Work closely with PMO leadership and business stakeholders to embed a structured, value-focused PMO approach.

3. Stakeholder Engagement & Communication

• Build and maintain effective relationships with business owners, IT teams, executive sponsors and internal and external partners.
• Bridge the gap between business requirements and technical delivery, ensuring expectations, constraints and deliverables are clearly understood.
• Establish structured communication channels, including status meetings, project dashboards, decision logs and issue registers.
• Communicate project progress, scope changes, risks and delivery timelines timeously to support informed decision-making.
• Obtain stakeholder feedback to identify concerns early and ensure delivery remains aligned with evolving business needs.
• Support change readiness by aligning project communications with organisational messaging and working with change and training teams.
• Encourage collaboration between business and IT teams.

4. Team Coordination & Resource Management

• Coordinate cross-functional project teams, ensuring the appropriate business and technical skills are assigned to each initiative.
• Define roles, responsibilities and deliverables, establishing accountability through structured planning and team alignment.
• Facilitate collaboration, manage expectations and address obstacles that may affect team performance.
• Monitor resource utilisation and identify capacity or skills constraints early.
• Work with functional managers to optimise resource allocation across competing priorities.
• Encourage knowledge sharing, role clarity and a collaborative, high-performance team environment.

Minimum Requirements & Experience

• 5–7+ years of project management experience, ideally within fintech, SaaS or technology-enabled environments.
• Strong understanding of PMO structures, project governance principles and delivery standards.
• Proven experience managing and delivering business and technology projects within structured project management frameworks.
• Experience working with Agile, Waterfall or hybrid project delivery methodologies.
• Demonstrated ability to manage project scope, timelines, budgets, resources, risks and dependencies.
• Strong stakeholder engagement and communication skills, with the confidence to work across business and technical teams.
• Experience using project management tools such as Jira, MS Project, Confluence or equivalent platforms.
• Strong problem-solving and analytical skills, with excellent attention to detail.
• Ability to manage multiple projects and competing priorities in a fast-paced environment.

Key Competencies

• Structured and outcome-driven: Applies a disciplined approach to project scope, time and quality, ensuring delivery against agreed objectives.
• Stakeholder engagement: Builds trust and alignment across business, technical and external stakeholders through clear and consistent communication.
• Business and IT alignment: Understands both business objectives and technical delivery requirements, ensuring solutions are practical and achievable.
• Collaborative team leadership: Guides cross-functional teams with confidence, clarity and accountability.
• Governance-focused: Champions PMO frameworks, tools and standards to ensure transparency, traceability and delivery excellence.
• Resilient and adaptable: Remains composed under pressure, adjusts to changing priorities and maintains focus on project outcomes.

Performance Expectations

The role will be measured against key performance areas including:

• Project delivery: At least 90% of projects delivered on time, within scope and budget, with a minimum 95% milestone adherence rate.
• Project closure: 100% of completed projects supported by documented close-out reports and lessons learned.
• Governance and standards: Full adherence to PMO methodology and documentation standards, with at least 90% of governance reviews passed without major non-compliance.
• PMO improvement: At least five meaningful contributions annually towards PMO templates, process improvements or governance maturity initiatives.
• Stakeholder engagement: Minimum average stakeholder satisfaction of 85%, with at least one steering committee or stakeholder check-in per month for each active project.
• Team coordination: At least 90% resource forecast accuracy and cross-functional planning or retrospective sessions during major project phases.
• Risk management: Mitigation plans in place for 100% of high- and medium-level risks, with issues escalated within two working days of identification.
• Strategic alignment: All projects traceable to business objectives, with participation in relevant portfolio prioritisation and planning meetings.