- Salary
- $200k – $225k/yr
- Location
- Austin, TX
- Workplace
- Remote
- Type
- Full-time
- Department
- NICE
- Seniority
- Manager
- Source
- Lever
Description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Senior Program Manager act as the customer focal point for coordination of system implementations, including, but not limited to the following: project planning, project management, business analysis and design. The program manager must be able to effectively evaluate project and delivery processes across a broad scope of projects with differing technical solutions and implement improvements. A program manager must be a self-starter and work with minimal direction.
Skills
ScrumProject ManagementProgram ManagementChange ManagementPMP