Business Analyst

Asia-Hong Kong-Kowloon Bay

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

This position is responsible for supporting Business Solutions Manager to analyze operational data, workflows and processes, identify opportunities and generate solutions for business performance improvement. He/ She is also required to enhance operational excellence and streamline business processes that can help the Company become more efficient and effective.

Major Activities

• Work closely with Sourcing and Product Integrity teams to understand business needs and devise process and data automation solutions that align with business goals

• Collaborate with business teams in Hong Kong, Ningbo and US to improve applications, automate workflows, and enhance operational efficiency

• Identify and evaluate opportunities to leverage automation, AI and digital solutions to improve business performance

• Collaborate with project teams, platform owners, and external partners to ensure the solution is implemented and adopted seamlessly

• Maintain scalable ETL/ELT pipelines for third-party systems

• Support the process owners in conducting User Acceptance Testing (UAT) and demonstrate the successful adoption of new processes

• Validate data workflows and integration points through rigorous testing to ensure solutions meet business and technical requirements

• Prepare and communicate project updates to stakeholders through Power BI and WIP reports

• Track and monitor the performance of automated processes to ensure ongoing effectiveness, reliability and compliance

• Work with the Business Solutions Manager to provide guidance and support to the stakeholders

• Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

• Bachelor’s degree holder in Computer Science, Information Systems, Supply Chain Management or related discipline

Minimum Special Certifications or Technical Skills

• Familiar with AI technologies, including Generative AI, automation tools, AI agents or retrieval-based solutions
• Knowledge in data scripting and visualization, including PowerBI, Python, VB, SQL and MS Excel

Minimum Type of Experience the Job Requires

·       Minimum 2 years’ experience in sourcing, supply chain, logistics or freight forwarding analysis

• Hands-on experience with Microsoft Azure, particularly in cloud environment setup, application deployment and workflow design
• Experience in integrating Azure Data Factory and Data Lake Storage Gen2 for seamless data flows
• Experience in Data modelling, Apache Spark, RESTful API, ETL/ELT processes and Streaming data pipelines

·       Experience in handling big data

Other

• Good command of written and spoken English and Mandarin
• Strong communication, problem-solving and analytical skills
• Ability to simplify complexity and develop actionable insights
• Resourceful, autonomous, and self-motivated
• Adaptable to changing circumstances and requirements
• Ability to work under pressure and meet tight deadlines
• Occasional travel is required; Up to 10% travel

Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.