Physician Liaison Specialist - Houston Territory

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! 

Job Summary

The Physician Liaison Specialist is responsible for developing and maintaining strategic relationships with physicians, healthcare providers, and referral sources to support patient referral growth and strengthen organizational partnerships. This role serves as a key representative of the organization, promoting services, supporting provider engagement initiatives, monitoring referral activity, and identifying opportunities to enhance market presence and patient access.

Responsibilities 

• Develop and maintain strong professional relationships with physicians, specialists, hospitals, clinics, and community referral partners.
• Execute physician outreach and business development strategies to increase referrals and support organizational growth.
• Conduct routine visits to physician practices and healthcare facilities to educate providers and staff about organizational services, providers, and programs.
• Serve as the primary point of contact for assigned referral sources and provide ongoing support to strengthen provider relationships.
• Monitor referral patterns, provider feedback, and market trends to identify opportunities for growth and improvement.
• Collaborate with operations, marketing, and clinical leadership to support outreach initiatives and service line growth.
• Track outreach activities, provider interactions, and referral data within the organization's CRM system.
• Assist with the planning and execution of provider engagement events, community outreach programs, health fairs, and networking opportunities.
• Communicate updates regarding new providers, service offerings, clinic locations, and organizational initiatives to referral partners.
• Address provider concerns, facilitate issue resolution, and ensure timely follow-up to maintain satisfaction and engagement.
• Prepare and maintain reports related to referral activity, provider outreach efforts, and market intelligence.
• Represent the organization at healthcare conferences, physician meetings, networking events, and community functions.
• Support marketing campaigns and promotional activities designed to increase awareness of organizational services.
• Ensure compliance with HIPAA, organizational policies, and all applicable healthcare regulations.
• Maintain a professional, customer-focused approach in all interactions with physicians, providers, and staff.
• Perform other duties as assigned in support of organizational and departmental goals.
• Travel to other CLS Health clinics and provider offices as needed.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, Public Relations, or a related field preferred.
• Minimum of 3-5 years of experience in physician liaison, healthcare business development, provider relations, healthcare marketing, pharmaceutical sales, medical device sales, or related healthcare outreach experience.
• Experience working within a healthcare organization, physician practice, hospital, or healthcare service environment preferred.
• Equivalent combinations of education and experience may be considered.