- Salary
- $40k – $60k
- Location
- Nashville, TN, US
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Lead
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.
As one of the nation’s largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff and seeking a Lead Generator to join the Nashville program team. This position is a salaried position with a competitive bonus plan for outstanding performers.
JOB DESCRIPTION
As a Customer Engagement Specialist you will market and generate interest for our Utility Sponsored Rebate Programs. The programs enable municipalities, small businesses, and non-profits within our coverage territory to reduce their energy spending and upgrade to more modern, energy efficient equipment.
Responsibilities
A Customer Engagement Specialist will:
- Inform customers of Utility Program opportunities and generate leads for the program team
- Be able to explain the benefits of the program to customers at an expert level
- Recognize energy efficiency opportunities on sites
- Schedule energy audits and coordinate with Energy Conservation Reps
- Secure necessary documents and information from customers
- Update and maintain all systems required
- Act professionally and ethically at all times
- Report directly to the Sales Manager
Qualifications
The ideal candidate will satisfy the following requirements and qualifications:
- Customer service experience preferred
- Valid driver’s license
- Ability to travel and canvass potential customer areas
- Ability to multitask while staying organized
- Strong verbal and written communications skills
- Positive customer service skills
- Proficiency with technology and electronics strongly preferred
- Self motivated and driven
- Experience in lighting and electrical a plus!