Receptionist

Echodyne is seeking a Receptionist to join our fast-growing team. 

ROLE OVERVIEW

The Receptionist serves as the primary point of contact for visitors, employees, candidates, customers, and external partners, ensuring a professional and welcoming front office experience. This role manages daily reception operations, visitor access, company voicemail systems, and administrative support activities while partnering closely with the General & Administrative (G&A) team.

RESPONSIBILITIES

Front Desk Operations

• Maintain front desk coverage during business hours.
• Ensure the reception and lobby areas remain clean, organized, and professional.
• Welcome visitors and provide a positive guest experience.
• Manage visitor check-in procedures and notify hosts of arrivals.
• Issue and track temporary security badges and access cards.
• Monitor company voicemail systems and route messages appropriately.
• Respond to general inquiries and direct requests to the appropriate departments.
• Assist with incoming and outgoing mail, package deliveries, and courier services.

Administrative Support

• Schedule conference rooms, meetings and support meeting arrangements.
• Assist with company communications and administrative processes.
• Provide backup support for front office operations as needed.
• Maintain office supply inventory and place orders when necessary.
• Support special projects and other administrative initiatives.

Customer Service & Communication

• Deliver professional and responsive service to employees, visitors, and external partners.
• Build effective working relationships across the organization.
• Maintain confidentiality when handling sensitive information.
• Communicate clearly and professionally in person, by phone, email, and Slack.

REQUIRED SKILLS / EXPERIENCE

• High school diploma or equivalent.
• One or more years of experience in a receptionist, front desk, customer service, or administrative support role.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Reliable attendance and punctuality.

DESIRED SKILLS / EXPERIENCE 
(Looking for one or more as a complement to the core skills) 

• Experience in a corporate, technology, or manufacturing environment.
• Familiarity with visitor management systems and office security procedures.
• Experience coordinating meetings, interviews, and office events.
• Experience using Slack or similar collaboration tools.

PHYSICAL REQUIREMENTS 

• Ability to sit or stand for extended periods.
• Ability to move throughout the office as needed.
• Ability to occasionally lift and carry up to 25 pounds.

WORK ENVIRONMENT

• Onsite position located at company headquarters.
• Standard business hours with occasional support for meetings or company events.

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations.  Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. 

WHAT WE OFFER

This is a non-exempt role.