- Salary
- C$18 – C$22
- Location
- Burnaby, CAN, Canada
- Workplace
- Onsite
- Type
- Part-time
- Department
- Sales
- Seniority
- Senior
- Industry
- Retail
- Category
- Sales
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Workday
Overview
This position involves delivering outstanding customer service, creating emotional connections through storytelling, building customer relationships, promoting loyalty programs, and achieving sales goals. You'll collaborate with your team to maintain a welcoming store environment, stay current with product knowledge, and use digital tools to enhance customer experience. Candidates should be passionate about fashion/luxury brands, experienced in multicultural retail environments, and possess excellent customer service skills with a winning personality.
Description
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.
About the Job
Deliver outstanding customer service and create emotional connections through storytelling
Build trust and lasting relationships with customers, promoting loyalty programs
Achieve individual and team sales goals, taking accountability for results
Collaborate with your team to create a welcoming, organized store environment
Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
About You
Passionate about fashion, luxury, or lifestyle brands
Experienced in a multicultural retail environment
Excellent and proven customer service skills and a winning personality that builds trust
Curious, empathetic, and results-driven team player with a commercial mindset
Digitally savvy and comfortable using retail technology
Confident expressing your individuality and bringing creative ideas to the team
What We Offer
You can expect a range of benefits, including:
Recognition awards that celebrate your achievements
Exclusive employee discounts on Swarovski products
Paid volunteering leave to support causes you care about
A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
Comprehensive product and personal training to help you grow
Opportunities for career development
Annual Salary starting at $60,983 with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at [email protected]. Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario, la Loi sur l’accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à [email protected]. Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate formatSkills
Benefits
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
