- Location
- MADURAI, TAMIL NADU, India
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Business Systems Deployment
- Seniority
- Senior
- Experience
- 3+ years
- Education
- Bachelor
- Industry
- Information Technology
- Category
- Operations
- Role type
- People Manager
- Environment
- Office
- Source
- Oracle Cloud
Overview
You will lead the performance and governance of IT service management platforms such as ServiceNow, drive automation and AI-enabled enhancements, and collaborate with stakeholders to optimize workflows. Responsibilities include vendor management, compliance alignment, and advancing modern service delivery practices to support business goals.