Maintenance Technician I

Best Western Plus All Suites Inn Santa Cruz, California Managed by Radiate Hospitality

Love Fixing Things? Take Pride in Keeping a Property Looking Its Best?

Are you a hands-on problem solver who enjoys working with tools, tackling maintenance challenges, and creating a safe, welcoming environment for guests? Do you take pride in your work and enjoy seeing the immediate results of your efforts?

If so, we'd love to meet you.

Located less than a mile from the beautiful Santa Cruz beaches, Best Western Plus All Suites Inn is a 77-room hotel known for its comfortable accommodations, friendly service, and welcoming coastal atmosphere. We are seeking a dependable and motivated Maintenance Technician I to help ensure our hotel remains safe, functional, and guest-ready every day.

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Why Join Best Western Plus All Suites Inn?

At Radiate Hospitality, we believe our team members are the foundation of our success. We are committed to creating a positive work environment where associates can learn, grow, and thrive.

What You'll Enjoy:

Competitive Pay

Career Growth and Advancement Opportunities

Supportive Team Environment

Employee Recognition Programs

Hospitality Industry Experience with a Growing Management Company

Beautiful Coastal Work Location Just Minutes from the Beach

Opportunities to Develop Technical and Trade Skills

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Position Summary

The Maintenance Technician I plays a vital role in maintaining the hotel's facilities, equipment, grounds, and guest rooms. This position is responsible for preventative maintenance, repairs, safety inspections, and responding to guest and operational maintenance requests. The ideal candidate is dependable, mechanically inclined, safety-conscious, and committed to providing excellent service.

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Key Responsibilities

Property Maintenance & Repairs

• Inspect hotel systems, equipment, and facilities to ensure safe, efficient, and reliable operation.
• Perform preventative maintenance and routine repairs throughout the property.
• Assist with maintenance of HVAC, plumbing, electrical, refrigeration, mechanical systems, and other building components.
• Complete work orders promptly and professionally.
• Identify maintenance concerns and recommend corrective actions to hotel leadership.

Guest Service Support

• Respond quickly to guest room maintenance requests and reported concerns.
• Coordinate with the Front Desk to ensure guest issues are resolved efficiently.
• Communicate completed repairs so guest follow-up and satisfaction calls can be conducted.

Grounds & Facility Appearance

• Maintain the exterior grounds, landscaping, walkways, and parking areas to company standards.
• Ensure the property remains clean, attractive, and safe for guests and team members.
• Help preserve the hotel's appearance through routine upkeep and inspections.

General Maintenance Projects

• Perform painting, carpentry, plumbing repairs, drywall patching, and other general building maintenance tasks.
• Assist with carpet cleaning, room refresh projects, and facility improvement initiatives.
• Support special maintenance projects as assigned.

Safety & Compliance

• Follow all company and hotel safety procedures.
• Remain alert for hazardous conditions and report safety concerns immediately.
• Assist with maintaining compliance with company policies and property standards.
• Maintain maintenance shops, storage rooms, and equipment areas in a clean, organized, and secure condition.

Team Collaboration

• Work closely with hotel leadership and other departments to support day-to-day operations.
• Maintain a professional appearance, including proper uniform and name tag.
• Perform additional duties as assigned to support hotel operations and guest satisfaction.

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What We're Looking For

Preferred Qualifications

• 1-2 years of maintenance, facilities, building engineering, or skilled trades experience.
• Hospitality, hotel, apartment, or property maintenance experience preferred.
• Basic knowledge of HVAC, electrical, plumbing, carpentry, and mechanical systems.
• Ability to safely use hand tools, power tools, and maintenance equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to prioritize tasks and work independently.
• Excellent communication and customer service skills.

Physical Requirements

• Ability to stand, walk, bend, kneel, climb ladders, and lift up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond to maintenance emergencies when needed.

Success Traits

• Reliable and accountable
• Hands-on and mechanically inclined
• Positive attitude and team-oriented mindset
• Detail-oriented and safety-focused
• Strong work ethic
• Guest-service driven
• Self-motivated and proactive

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Join Our Team

Become part of a hospitality team that takes pride in delivering exceptional guest experiences. At Best Western Plus All Suites Inn, every team member contributes to creating a clean, safe, and welcoming environment for our guests.

If you're ready to put your technical skills to work in a rewarding hospitality career, we'd love to hear from you.

Apply today and grow your career with Radiate Hospitality.