Sr. Manager, Program Management - Talent Experience

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job involves leading a team in executing program management initiatives that align with the company's strategic objectives. It encompasses team development, financial oversight, and ensuring best practices in program delivery. The role is critical for fostering cross-functional collaboration and managing risks to achieve successful program outcomes.

Job Description

Responsibilities:

• Leading the Program Management team to deliver projects in alignment with strategic business objectives
• Managing recruitment, retention, and performance management to maintain a high-performing team
• Supporting the development and tracking of the corporate budget within program management
• Implementing corrective measures to enhance the performance and efficiency of program delivery
• Training and developing staff to uphold best practices in program management methodologies
• Conducting performance assessments, administering salary reviews, and determining bonus allocations
• Developing performance metrics to inform strategic decision-making and improve program outcomes
• Staying updated on industry trends in project management to ensure adoption of best practices
• Facilitating cross-functional collaboration to ensure program alignment with organizational priorities
• Managing the risk management process for programs, identifying potential issues, and developing mitigation strategies
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Coaching, Cross-Functional Leadership, People Management, Performance Management (PM), Portfolio Management, Program Planning, Stakeholder Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.