Sr Business Associate - MUMBAI

The Business Associate is a senior level position within the Marketing Franchise Management USCC Business Execution team specifically within the MRM Platform and Invoice Governance Team. This position will be accountable for managing Marketing Resource Management Platform and Invoice Management related activities for USCC, Client, Wealth and other shared services businesses. Requires a comprehensive understanding of how programs are managed from a Budget, Expense Management and Reporting perspective.

Responsibilities will include overall management of the Marketing Resource Management Platform. This includes managing system enhancements, all the updates/releases by working with the IT and all other stakeholders. They will also be responsible for conducting end to end testing and change management activities related to the Marketing Resource Management Platform. This includes all project management activities, writing user stories and test scripts.

The Senior Business Associate is responsible for the overall administrative activities of the business. These tasks may include managing audits, business continuity activities or addressing expense management related issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, produce financial reports and other administrative needs as necessary. They will manage strategic projects and work on onboarding additional businesses to the platform.

This candidate will also be responsible for user support and training related to the MRM Platform and all modules used in the platform.

Excellent communication skills are required in order to negotiate internally, often at a senior level. Involved in short to medium-term planning of actions.

Responsibilities:

• Serve as communications lead on expense/financial management processes for internal business messaging
• Drive leadership in advancing business financial management goals
• Develop and maintain communication standards and procedures; serve as subject matter expert on platform and processes
• Develop monthly communications and reports to monitor and measure impact of financial/accrual processes
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Ensures stakeholders understand the invoice process.
• Provides regular training and support on all platform and invoice processing related queries.
• Manages all requirements, testing and change management support on technology releases related to accounting.
• Ensures all stakeholders are identified; scope defined and leads reengineering activities to streamline invoice processes.
• Escalates issues and risks to management when appropriate
• Perform controller responsibilities to ensure all aspects of accruals are management effectively and reported accurately.
• Performs multiple control functions to ensure Citi's books and reports are reflected correctly.

Qualifications:

• 6-10 years of experience in a financial services role
• Demonstrated working knowledge of financial services industry
• Consistently demonstrates clear and concise written and verbal communication skills
• Good negotiation, influencing and stakeholder management skills.
• Strong attention to detail

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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## Job Family Group:

Business Strategy, Management & Administration

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## Job Family:

Business Execution & Administration

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## Time Type:

Full time

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## Most Relevant Skills

Please see the requirements listed above.

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## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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