B2B & EDI Implementation Lead

Company Overview

Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

• We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.
• Our core mission: People and Planet First — doing good is good for business.
• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
• Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.
• We pledge 1% of profits annually to charitable giving.
• We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.

Why You Will Love Life at Milo's

You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.

As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include:

• Competitive salary
• 100% employer-paid medical premiums for associates and families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401K with company match
• Company-paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

Being a Culture Champion at Milo’s

• Wear the HAT (Hungry-Agile-Together)
• Work effectively with others
• Help our TEAm achieve safety, quality, and production goals
• Interact positively, be self-aware, avoid negative commentary
• Commit to outstanding attendance
• Conduct yourself respectfully with all Milo's TEAm members

Equal Employment Opportunity Statement

As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.

If you require assistance or accommodation to participate in the job application process, please contact [email protected].

The B2B & EDI Implementation Lead oversees the technical and operational onboarding of business customers, leading trading partner integrations from requirements gathering through go-live. This role serves as the primary liaison between technical teams, trading partners, and internal stakeholders, coordinating testing, validation, and troubleshooting to ensure seamless electronic data exchange.

Responsibilities:

• Defines and leads the EDI and B2B integration roadmap, aligning trading partner capabilities with Milo’s growth, channel expansion, and supply chain strategy.

• Leads the full lifecycle of EDI and B2B trading partner onboardings, from requirements gathering and mapping through testing, certification, and go-live.

• Develops and maintains detailed project plans, tracking milestones, deliverables, and partner readiness across multiple simultaneous implementations.

• Establishes standards, governance, and best practices for partner onboarding, mapping, testing, and certification across the organization.

• Coordinates and manages third party relationships

• Serves as the primary liaison between trading partners and internal Milo's teams, including IT, Supply Chain, Procurement, Operations, Sales, and Customer Success, throughout the implementation process as the cross-functional implementation leader.

• Translates business requirements into functional EDI maps and works with integration developers to implement them.

• Serves as a subject matter expert and escalation point for production EDI issues affecting trading partners.

• Maintains accurate records of partner profiles, mapping specifications, communication configurations, and testing results.

• Identifies and drives improvements to onboarding processes, templates, and tooling to reduce implementation cycle times and error rates.

• Develops reporting and monitors variances in both incoming and outgoing transactional data.

• Develops and maintains internal knowledge base documentation for user training, product deployment activities, and partner-facing guides.

• Uphold and lead participation in Corporate Responsibility initiatives, including Zero Waste and sustainability, social advocacy, and MMAD volunteering opportunities.

• This position has food safety responsibilities.

• Perform other duties as assigned.

Qualifications:

• Bachelor's degree preferred in Information Technology, Computer Science, Management Information Systems, or a related field.
• 3-5 years of experience in EDI, B2B integration, or related IT implementation roles, including 2 or more years in a lead or project-focused capacity; or 2 or more years of experience with an advanced degree.
• Proven subject matter expertise in EDI standards, trading partner onboarding, and integration tools.
• Proven vendor management experience and project management experience preferred.

• Strong industry knowledge of ERP systems, with Sage X3 experience preferred.
• Experience in informal or project-based people leadership strongly preferred.
• Experience with middleware platforms such as MuleSoft, TrueCommerce, or SPS Commerce preferred.

Supervisory: This job has no supervisory responsibilities.

Physical Demands: This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

FLSA Status: Exempt