Human Resources Generalist

Serves under the direction of the Human Resources Director responsible for administering a wide range of human resources activities in most facets of the human resource functions  Implements and provides accurate and efficient human resources services, including but not limited to: talent acquisition, staffing, onboarding, determining pay, performance management, employee training, health and welfare benefits, wellness program, human resources information system, workers compensation; and assisting with employee relations and retention, labor relations, investigations, management counseling, completing personnel transactions, etc.   Position requires a firm understanding of Human Resources and the various functions that are administered. Interacts with all employee levels within the city. The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Participates in all aspects of the recruitment and placement process; prepares recruitment and selection plans and advertisements; develops; reviews job applications, rates training and experience, and provides qualified candidates for interview.  May participate in the interview process.
• Performs various administrative actions using the City’s HRIS system; the applicant tracking system and on-boarding process.
• Prepares and processes personnel action documents related to hiring new employees, pay adjustments, resignations, retirements, terminations, etc. and coordinates with payroll.
• Conducts research and performs administrative studies to enhance the City’s human resources function and formulates recommendations for improvements or modifications based on such.
• Conducts and/or coordinates employee training relating to operational activities and mandatory training programs.
• Reviews, processes and manages all aspects of work-related injuries for employees including Worker’s Compensation claims processing, coordinating and management of claims with insurance company, tracking cases and facilitating the employee return to work program.  This requires knowledge of workers' compensation laws and involves educating employees and supervisors on policies and procedures to ensure compliance and maintaining accurate records.  Maintains the annual OSHA log.
• Administers Special Programs such as the Employee Wellness Program; Employee Health Fair, Employee Dependent Scholarship Program; Bloodmobile; United Way Campaign; Employee of the Quarter and Employee of the Year; and Employee Educational Assistance.
• Coordinate, process and administer Family and Medical Leave Act (FMLA) requests to include tracking of FMLA leave, communicating to employee when leave has been exhausted.  Follow-up with employees on their return to work.
• Performs administrative tasks relative to the maintenance of personnel files, drug testing, background checks, etc.
• Assists with employee relations; labor relations; risk management; and administration of the classification and compensation plans.
• Tracks and schedules city-wide AED & CPR training, and other trainings as assigned, to ensure training and/or certifications are valid and current. 
• Coordinates and conducts new orientation for new and existing employees to explain personnel policies and benefit programs.
• Conducts exit interviews by form or in person.
• Prepares and coordinates annual Open Enrollment, to include coordination with Finance Department. 
• Answers records requests for information from employees, management, outside agencies and the public; responds to telephone inquiries and ascertaining the nature of the call and resolving personally or directing to the appropriate individual or department.
• Participates in professional training meetings, seminars, webinars, conferences, etc., to maintain knowledge and skills necessary to complete the job, as approved by Director, and contingent upon funding.
• Performs other duties as assigned.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree from a four-year college or university in human resources, public administration or a related field; and 
• Five (5) years of related experience and/or training in human resources; or 
• An equivalent combination of education, training, certification and experience will be considered.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must possess and maintain a valid Florida Driver’s License, or ability to obtain within 30 days of hire or promotion.

Preferred candidate will have any or all of the following certifications:

• Society for Human Resource Management, Certified Professional (SHRM-CP)
• Florida Public Employer Labor Relations Associations, Public Labor Relations Professional (PLRP)
• Florida Public Human Resources Association, Public Human Resources Professional (PHRP)

Knowledge of Federal, State and Local laws and regulations pertaining to employment such as Fair Labor Standards Act, Americans with Disabilities Act; Age Discrimination in Employment Act, Veterans’ Preference, Equal Pay Act, Equal Employment Opportunity, etc.
Knowledge of laws and regulations affecting employee benefits, safety and insurance such as Medicare, Workers Compensation, Family and Medical Leave Act, COBRA and OSHA.
Skill in gathering and analyzing complex information.
Skill in oral and written communications.
Ability to work well with employees in dealing with job-related problems.
Ability to maintain confidentiality of information.
Ability to keep complete and accurate records.
Ability to organize and prioritize work.
Ability to apply abstract rules to a variety of actual situations.
Ability to establish and maintain diverse, effective working relationships and interact in a positive, collaborative and professional manner with employees, outside organizations, and the general public.
Ability to organize own work, setting priorities and meeting deadlines.
Skill in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays, or unexpected events.