Sr. Specialist - Accounts Receivables

Overview

The Head Office AR Manager is a Bengaluru-based, head-office role (in-office) responsible for end-to-end oversight of the company's Accounts Receivable function. The role provides central supervision and coordination across six regional AR Collection Managers, drives DSO and collections MIS reporting, owns bank reconciliation, and leads strategic collection interventions on customer accounts showing weak collection trends. The role requires strong analytical capability, advanced Excel proficiency, and hands-on SAP experience.

Responsibilities

• Supervise and coordinate the Accounts Receivable function across all regions, working closely with six Regional AR Collection Managers to ensure consistent collection processes and performance.
• Own end-to-end DSO (Days Sales Outstanding) management – monitor trends, identify drivers of deterioration, and drive corrective action plans with regional teams.
• Prepare, consolidate, and present collection and AR MIS reports for management review, including ageing analysis, overdue tracking, and region-wise performance dashboards.
• Perform periodic bank reconciliation and ensure timely resolution of reconciling items
• Identify customer accounts with poor collection trends and lead strategic collection actions, including escalation plans, customer engagement, and coordination with sales/commercial teams.
• Establish and monitor collection targets, KPIs, and review cadences for the regional AR teams; provide support to strengthen regional collection performance.
• Drive standardization of AR processes and controls across regions, ensuring compliance with company policy and audit requirements.
• Leverage SAP and analytical tools (Excel, Power BI) to build automated MIS reports, and early-warning indicators for collection risk.
• Support month-end and year-end closing activities related to AR, provisioning for doubtful debts, and related reconciliations.
• Handle internal and external audit independently for AR function.
• Act as the central point of contact between the regional collection teams and the Finance Controller / management on all AR-related matters.

Identify automation opportunity and lead automation projects within AR function to bring efficiency in the process.

Qualifications

• MBA (Finance) / Commerce Graduate / CA (Inter).
• Minimum 10+ years of relevant experience in collections management, preferably in a multinational or shared-services environment.