Hiring.Camp

Customer Success Consultant

Compass Education

·
Location
North Sydney, New South Wales, Australia · published
Type
Full-time
Department
Customer Service
Source
Workable

Description

Come shape the future of education with us.

At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member’s day just that little bit better.

Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We’re joined by over 300+ members of the Compass team, building the operating system for schools worldwide.

About the Role & Team

As a Customer Success Consultant, you'll act as a trusted strategic advisor to a portfolio of schools. You’ll partner with school leadership to shape their success plan, drive deep product adoption, and unlock value for the school from the Compass ecosystem. Your work will directly influence retention, partnership maturity, and growth across our schools.

Benefits

We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment.A flexible working culture.Learning & Development opportunities - we want you to grow and get the most out of your role!Parental Leave Program for both primary and secondary carers.24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support.A valid Employee Working With Children CheckVerification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificateA successful National Police CheckA valid Drivers Licence

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