Registered Nurse (RN) - Triage Nurse Specialist - Conduit Health Partners

Thank you for considering a career at Conduit Health Partners! 

Scheduled Weekly Hours:

40

Work Shift:

Evenings (United States of America)

​The RN Triage Specialist provides telephonic triage to assist callers to determine the most appropriate level of care needed for the current situation expressed or assessed, following workflows and utilizing protocols/resources to provide supportive service to patients and customers.

The RN Triage Specialist will maintain a performance standard that prioritizes safety, quality and experience and coincides with the organization's mission and identified key strategic or performance initiates.  

Essential Job Functions  

• ​Provides telephonic triage or requested support and / or virtual monitoring. Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement, and defined workflows. 
• Participates in care coordination, by partnering with customers to reduce readmissions, enhance chronic disease management, manage health risk and injury reporting. Schedules provider appointments and facilitates provider communication. 
• ​​Ensures accurate, timely documentation in the EMR (Electronic Medical Record) according to best practice, guidelines, or workflows. 
• Participates in virtual monitoring and subsequent reporting and escalation to support services identified by customer. Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.  
• Participates in process improvement, professional development, peer development and peer review  

Registered Nurse (RN) - Triage Nurse Specialist - Conduit Health Partners

Evenings - Weekend Rotations and 3 Holidays per year - Full Benefits

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation and appropriate within the scope of practice for the registered nurse. 

 

Licensing/Certification 

• RN license required in applicable state(s).
• ​​Multistate/Compact RN Licensure​  preferred

 

Education 

• ​​ADN or Diploma​  Nursing  required
• ​​BSN​  preferred

 

Work Experience 

• 1 year of acute care nursing experience required. 
• Triage experience preferred. 

 

Training 

• EPIC Electronic Health Record (preferred) 

Patient Population -  

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. 

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​ 

Neonates (0-4 weeks) 

Infant (1-12 months) 

Pediatrics (1-12 years) 

Adolescents (13-17 years) 

Adults (18-64 years) 

Geriatrics (65 years and older) 

Working Conditions -  

Periods of high stress and fluctuating workloads may occur. 

General office environment. 

May have periods of constant interruptions. 

Required to car travel to off-site locations, occasionally in adverse weather conditions. 

Prolonged periods of working alone. 

Other:  Remote/ At Home work Environment Opportunity may be provided. This is dependent upon business needs and capability. Will require a signed agreement. Minimum internet speed of primary and secondary work locations is: download speed of 100Mpbs; upload speed of 20Mbps. Reference policy: Conduit Health Partners Work from Home.​  

 

                                                                                                                                      

Additional Physical Requirements/Hazards -  

Physical Requirements

Manual dexterity (eye/hand coordination) 

Perform shift work 

 Hear alarms/telephone/audio recordings 

Repetitive arm/hand movements 

Finger Dexterity 

Color Vision 

Acuity – far 

Acuity – near 

                                                                         

Skills 

• Inform medical professionals regarding patient conditions and care 
• Assessment of condition via telephone or video 
• ​Attention to detail 
• Critical thinking 
• Communication  
• Teamwork 
• Conflict resolution 
• Active listening 
• Relationship building 
• Agility and adaptability 

Range

• Minimum: $32.36
• Maximum: $51.78

Conduit Health Partners is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

SS Conduit Health - Nurse Access

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].