- Location
- Kowloon, Hong Kong
- Type
- Full-time
- Department
- Manufacturing
- Closing date
- Today
- Source
- Vincere
Description
Job Title: Data Centre Batch Operator
Location: Tsuen Wan / Shaukeiwan
Department: IT / Data Centre Operations
Reports To: Data Centre Manager / Operations Lead
______________________________________
Job Summary:
We are seeking a detail-oriented and proactive Data Centre Batch Operator to join our team. The ideal candidate will be responsible for the creation, deployment, monitoring, and management of batch jobs within our data centre environment to ensure smooth, timely, and error-free processing of critical business operations.
______________________________________
Key Responsibilities:
• Job Creation: Design and configure batch jobs according to business requirements and operational standards, ensuring accuracy and efficiency.
• Job Deployment: Schedule and deploy batch jobs using enterprise job scheduling tools, coordinating with relevant teams to align with business timelines.
• Job Monitoring: Continuously monitor batch job execution to ensure successful completion, promptly identifying and resolving any issues or failures.
• Incident Management: Respond to job failures or system alerts, perform root cause analysis, and escalate issues as necessary to minimize downtime.
• Documentation: Maintain comprehensive documentation of batch job configurations, schedules, changes, and incident reports.
• Process Improvement: Identify opportunities to optimize batch processing workflows and recommend enhancements to improve reliability and performance.
• Collaboration: Work closely with application support teams, system administrators, and business stakeholders to ensure batch jobs meet operational needs.
• Compliance and Security: Adhere to data centre policies, security protocols, and compliance requirements during job handling and data processing.
• Reporting: Generate and distribute regular reports on batch job status, performance metrics, and incident trends to management.
______________________________________
Qualifications:
• Proven experience as a Batch Operator, Data Centre Operator, or similar role in IT operations.
• Strong knowledge of batch job scheduling tools, e.g., Control-M, Autosys, HCL Workload Scheduler (formerly IBM Workload Scheduler), etc.
• Familiarity with mainframe and distributed systems batch processing environments.
• Basic scripting skills (e.g., Shell, Python, PowerShell) to troubleshoot and automate tasks.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and ability to work under pressure.
• Good communication and teamwork abilities.
• Understanding of ITIL processes and incident management is a plus.
• Relevant certifications (e.g., ITIL Foundation, Control-M, HCL Workload Scheduler certification) are advantageous.
______________________________________
Working Conditions:
• Shift work may be required, including nights, weekends, and holidays to support 24/7 operations.
• Ability to respond promptly to critical incidents outside regular working hours.