Outpatient Technician - Transportation Specialist 11am-7pm (flexible schedule)

Description

Join a Team That Changes Lives—Including Yours!

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS).

At Northstar Behavioral Health, we don’t just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people!

We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events – We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community – From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth – With our expanding network of over 200 clients and growing, we provide the support and tools for you to thrive professionally. A Culture of Support – Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration

Benefits:

We provide a comprehensive benefits package designed to support your health, well-being, and financial future, including:

• Medical Insurance
• Dental
• Vision
• HSA
• Dependent Care
• 401k & Company match
• Short and long term disability
• EAP
• Paid holidays
• Paid Time off
• Supportive and dedicated work environment

Job Duties and Responsibilities (Essential Functions):

• Transport clients to and from appointments, intake pickups, discharge drop offs, etc.
• Ensure that vehicles are cleaned on a regular basis (inside and out)
• Inspect the vehicle daily and report any defects or damage to supervisor; as well as coordinate all maintenance of vehicles in a timely manner
• Ensure all passengers in the vehicle are compliant, safe and nonvolatile
• Remain responsible for company gas cards and receipts
• Plan work tasks to coincide with programming requirements. 
• Set priorities in monitoring clients, documentation of pertinent information and completion of other assignments. 
• Available, in a friendly respectful dignified manner, to clients for questions and other assistance. 
• Handle multiple tasks simultaneously. 
• Highly dependable and can be counted on to work independently, having the ability to work with little direction. 
• Comprehensive understanding of all MN Statutes related to providing services for the population NBHN serves
• Complete and assisting counselor with intake/admission procedures, orientation of new clients and co-workers. 
• Encourage clients to achieve their goals by functioning as a positive role model. 
• Participate in client recreational activities with a positive attitude. 
• Serve as a resource for clients through knowledge of services and opportunities in the community. 
• Documentation of client information in the communications log and completion of other forms.
• Clearly understanding the program mission and how his/her work integrates with and advances the goals of the program. 
• Use sound decision making skills, exhibiting good judgment and realistic understanding of issues. 
• Objectively document client related topics in client files and communication logs. 
• Be diplomatic and exhibit sensitivity toward other staff and client’s feelings, needs, values, and opinions. 
• Take ownership when solving problems. 
• Have a willingness to seek assistance in making decisions. 
• Continuously seek out to improve by suggesting solutions to operational struggles, through soliciting input from co-workers including directors.
• Demonstrate behavior that shows he/she is striving to maintain a positive environment by role modeling appropriate language and using respectful social skills. 
• Participate in staff meetings. 
• Complete clerical assignments such as faxing, copying programming materials, stocking packets/forms, typing documents in Word and updating Excel spreadsheets. 
• Support staff and director in making decisions. 
• Ability to set boundaries with co - workers and clients. 
• Keep co-workers informed of all appropriate developments. 
• Adhere to attendance and absence policies.   
• Ensure site cleanliness
• Able to work additional hours/off - shift as needed.
• All other duties as assigned by the Behavioral Tech Supervisor and/or Director of Outpatient

Requirements

Required Skills and Experience (Minimum requirements in terms of educational background, work experience, licenses/certifications or other knowledge skills and abilities).

• High school diploma or GED. 
• Successfully complete a background study.  
• Knowledge of 245G and Minnesota Statutes, sections 245A.04, 245A.65, 626.556, and 626.557 and willingness to understand, learn, and carry out regulations with integrity. 
• Must understand and follow NBH's Drug and Alcohol Policy 
• Must be eighteen years old. 
• CPR and 1st Aid certified or willing to participate in courses provided by NBH. 
• Must have a valid MN driver’s license and acceptable driving record. 
• Proficient working knowledge of Microsoft Office and internet research. 
• Physical ability to perform the responsibilities of the position which include, bending, stooping, sitting, walking, and lifting at least 30 pounds.

Additional Skills and Experience (Preferred or helpful)

• Previous experience in human services and/or healthcare environment as related to position responsibilities. Direct client care experience with chemical dependency treatment and rehabilitation.