- Salary
- $45k+/yr
- Location
- C520-Health, MA, US
- Seniority
- Lead
- Education
- High School
- Source
- GovernmentJobs
Description
Responsible for making decisions requiring knowledge of applicable functions, rules and regulations of the organization in which employed, technical or policy problems are referred to supervisors for decision or explanations. Work is supervised for compliance with established procedures and practices by the review of reports and general observation of daily operations. Supervision may be exercised over clerical staff doing specialized work, or over a group performing routine duties.
- Manages an office or section, planning work, directing and supervising clerical staff.
- Performs specialized clerical work requiring knowledge of departmental operations. Independently gathers facts and prepares reports requiring research and personal inquiries.
- Prepares correspondence in relation to work of the office.
- Explains departmental policies to the public, answers complaints and attempts to settle disputes; assists department head with administrative detail.
- Maintains cost records, requiring no technical knowledge of accounting, in accordance with established procedures. Allocates cost items to a variety of accounts and according to prescribed classifications. Prepares standard reports and statements.
- Operates standard office machines incidental to clerical assignments.
- Performs related work as required.
- Considerable knowledge of modern office practices, procedures and functions.
- Considerable knowledge of business English, spelling and arithmetic.
- Working knowledge of departmental rules, regulations, procedures and functions.
- Some knowledge of the principles of office management and supervision and ability to apply this knowledge of work problems.
- Ability to develop, lay out and install clerical procedures and operations from general instructions and to plan, assign, coordinate the work of a clerical staff.
- Ability to keep complex records and to prepare periodic reports from such records.
- Ability to apply and interpret departmental policies and procedures.
- Ability to prepare clear and concise oral and written reports.
- Ability to establish and maintain effective working relationships with other employees and the public.
- High school diploma or equivalent, including or supplemented by courses in business administration or office management.
- Minimum of two years of experience in the performance of difficult and varied clerical work.
Skills
Compliance