Banquet Manager

Description

About the Department: The Banquet Department is a cornerstone of Columbia Country Club’s Food & Beverage operations, generating $9.3 million annually in food and beverage revenue. This team is responsible for creating exceptional experiences for members and their guests through private parties, member events, and club celebrations. The department oversees multiple event spaces and dining experiences, ensuring that every event reflects the tradition, excellence, and camaraderie of the Columbia membership known as “The Spirit of Columbia.”

Position Summary: The Banquet Manager oversees all banquet operations, including planning, setup, execution, and breakdown of events, while ensuring high standards of service, staff performance, and member satisfaction. This role supervises and trains staff, manages scheduling and payroll, coordinates with culinary and catering teams, and serves as a visible leader representing the Club. The Banquet Manager models professionalism, teamwork, and excellence in every aspect of the department’s operations.

Requirements

· Ensure all member parties and club events meet expectations for timeliness, quality, sanitation, and communication by maintaining established standards and goals.

· Oversee the proper setup, execution, and breakdown of all private parties and club events.

· Collaborate with the catering department to diagram buffet tables, guest tables, and function room layouts for every event.

· Conduct pre-shift meetings with service staff, assign server responsibilities, and coordinate the timing of courses for smooth, efficient service.

· Serve as head server for special events when necessary and assist with greeting and seating guests.

· Provide continuous training and development for food service employees.

· Maintain awareness and compliance with banquet policies, procedures, and safety standards.

· Actively participate in weekly staff and Food & Beverage meetings.

· Oversee the cleanliness and organization of banquet storage areas, the teen clubhouse pantry, and the Seasons Lounge service area.

· Manage staff scheduling and payroll.

· Develop detailed plans and ensure the successful execution of all Club special events in collaboration with the Director of Catering, Executive Chef, Director of Housekeeping, and Clubhouse Manager.

· Maintain the neatness and cleanliness of all banquet areas.

· Conduct post-event evaluations to improve the quality and efficiency of banquet operations.

· Ensure proper after-event closing procedures are followed.

· Recommend improvements to existing club events and suggest new event ideas.

· Uphold the mission, policies, and culture of Columbia Country Club, including operational and employment procedures.

· Directly supervise the Assistant Banquet Manager, Captains, line-level employees, and other food service staff as applicable.

· Perform other duties as assigned to support the department’s operations and maintain the highest level of service.

Qualifications:  

· Minimum of 2 years as an Banquet Manager in a Club, or hospitality setting preferred.

· Exceptional organizational skills, meticulous about food handling, cleanliness, and kitchen efficiency.

· Strong financial acumen with experience managing budgets and controlling costs.

· Innovative problem-solver with strong multitasking abilities and a proactive leadership style.

· Excellent interpersonal, communication, and team-building skills; able to interact professionally with staff and members at all levels.

· Proficient in Microsoft Office Suite and internet applications.

· Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 75 pounds.

· Proven record of professional growth, leadership, and making a measurable impact in previous roles.

· Commitment to working major club events, including Mother’s Day, Easter, Thanksgiving, Christmas, and the Club Fireworks Event.

· Having a collaborative mindset with a willingness to support other departments and adapt to changing priorities 

· Ability to lift up to 50 lbs., climb ladders, and perform physical tasks

· Comfortable working in a variety of environments, including indoor, outdoor, and mechanical spaces

· Willingness to work evenings, weekends, holidays, and on-call shifts as required