Golf Operations Assistant

The Golf Operations Assistant supports the daily operations of The Dunes Golf & Winter Club and plays a key role in delivering exceptional member and guest experiences. This role assists with pro-shop operations, tee-sheet management, tournaments, leagues, customer service, and ensures the golf experience runs smoothly.

Key Responsibilities

Golf & Pro Shop Operations

· Assist with daily opening/closing procedures of the pro shop.

· Manage tee sheet, bookings, cancellations, and payments.

· Provide outstanding customer service to members and guests.

· Support merchandising (stocking, displays, inventory counts).

· Operate POS system; reconcile cash and end-of-day reports.

Events & Leagues Support

· Assist in preparing scorecards, signage, prizing.

· Help set up and execute corporate tournaments and club events.

· Provide customer support during events.

General Responsibilities

· Maintain a high standard of professionalism and service.

· Support Golf Professionals with administrative tasks as needed.

· Uphold club policies, safety expectations, and service standards.

Qualifications

· Customer-service or hospitality experience required.

. Class A Golf Professional is an asset

· Previous golf course experience is an asset.

· Knowledge of golf rules is an asset but not mandatory.

· Strong communication and ability to multitask.

· Availability on evenings, weekends, and holidays.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off

Ability to commute/relocate:

• Grande Prairie County No. 1, AB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Customer service: 5 years (required)

Language:

• English (required)

Work Location: In person