Director of Wellness

Description

Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are currently seeking a Director of Wellness for the beautiful Faro Blanco Resort & Yacht Club.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the Corporate Office lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we enjoy having fun.

Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm!

Sound like you? We look forward to reviewing your resume!

The Director of Wellness is responsible for the strategic leadership, operational management, and financial performance of all wellness, fitness, recreation, and spa-related programs and services at Faro Blanco Resort & Yacht Club, Curio Collection by Hilton. Reporting directly to the Complex/Area General Manager, this position is responsible for creating and executing a comprehensive wellness vision that enhances the guest experience, drives revenue growth, and strengthens the resort's position as a premier wellness-focused destination in the Florida Keys. The Director of Wellness oversees all aspects of spa operations, fitness facilities, wellness programming, recreational activities, retail offerings, and guest experiences while ensuring the highest standards of service excellence, safety, and profitability. This leader will develop innovative wellness concepts, curate unique resort experiences, foster strategic partnerships, and build a high-performing team dedicated to delivering exceptional guest satisfaction and memorable experiences that align with the Noble House Hotels & Resorts brand philosophy. 

Requirements

• Bachelor's degree in Hospitality Management, Recreation Management, Wellness Management, Business Administration, Exercise Science, Sports Management, or a related field preferred.
• Minimum of 5 to 7 years of progressive leadership experience in wellness, spa, fitness, recreation, or resort operations, including at least 3 years in a Director-level or senior management role.
• Proven experience overseeing luxury, resort, lifestyle, or destination wellness operations with responsibility for multiple revenue-generating outlets and guest programs.
• Demonstrated success in managing spa operations, fitness centers, wellness programming, recreational activities, retail operations, and guest engagement initiatives.
• Strong financial acumen with experience managing budgets, forecasting, labor productivity, revenue generation, expense controls, inventory management, and profitability targets.
• Proven track record of developing and implementing innovative wellness, fitness, and recreational programming that enhances guest satisfaction and drives ancillary revenue.
• Experience creating strategic partnerships with wellness practitioners, fitness professionals, community organizations, and destination activity providers.
• Strong understanding of luxury service delivery, wellness trends, guest experience design, and recreational programming.
• Experience recruiting, leading, coaching, and developing multidisciplinary teams including spa professionals, fitness instructors, recreation coordinators, and guest service personnel.
• Knowledge of health, safety, risk management, sanitation, and regulatory requirements associated with spa, fitness, aquatic, and recreational operations.
• Experience managing membership programs, wellness events, retreats, special programs, and seasonal guest experiences preferred.
• Strong organizational, communication, presentation, and interpersonal skills.
• Ability to manage multiple operational disciplines while maintaining exceptional attention to guest satisfaction and service quality.

The OFFER:

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay – Your Pay before Payday, health insurance (medical, dental, vision), 401k plan with employer matching, Paid Time Off, holidays, and Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide. This position is eligible for quarterly/annual bonus potential.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.