Scheduling Coordinator

Description

Exempt Status: Non-Exempt

Supervisor: Director of Distribution

Status: Full-Time

Job Summary

The Scheduling Coordinator will plan, schedule, coordinate, and assess loads, routes and backhauls for Riverence Provisions LLC.

Essential Functions

• Input order information into corresponding truck route load sheet to include cases count, weights both gross and net, order number, bill of lading number, purchase order number, and verifying customer delivery information for changes.
• Works with warehouse in a timely matter to obtain sales orders, load sheets, Federal Express orders and any other changes that impact shipments.
• Notifies and schedules deliveries to both customers and secondary carriers for delivery to their terminal via Riverence Provisions LLC equipment and communicate the customers requested delivery date and time to all secondary carriers.
• Schedules customer delivery appointments for Riverence Provisions LLC outbound equipment and customer pick up from processing facility.
• Calculates and initiates pre-invoices, through approved tariff rate schedule, for outbound product transported on Riverence Provisions LLC equipment.
• Approves all secondary carrier invoices and verifies published tariff rates prior to submittal to the Distribution Director.
• Posts secondary carrier cost information to the load sheet to identify the excessive freight and the cost per pound associated with each customer.
• Reviews the outbound schedules with the interstate drivers prior to each regional trip departure.
• Utilize forecasting in advance of the trip scheduling process to facilitate timely deliveries, maximum product weight capacity and cost efficient delivery options.
• Coordinating and scheduling back haul opportunities within our distribution network.
• Establish and/or support backhaul customer relationships.
• Updates the Distribution Manager on scheduling issues that adversely affect the overall objective of maintaining timely market deliveries.
• Performs various departmental special projects and other duties as directed by the Distribution Manager.
• Inputs and tracks trip packets, fuel receipts, vacation days and tracks driver’s logs for tax purposes and maintain these records for the allotted amount of time.
• Works closely with Riverence Provisions sales group in coordinating sales orders and tracking gross vehicle weight on departing trucks.
• Miscellaneous Duties as Assigned.
• Work cooperatively with others promoting a team environment.

Requirements

Competencies

1. Excellent Customer Service Skills.
2. Knowledge of software applications such as word processing, spreadsheets and database management.
3. Proficient at spelling, punctuation, grammar and oral communication.
4. Discretion, good judgment and organizational abilities required.
5. Initiative and the ability to work independently.
6. A team player with strong interpersonal skills and flexibility.
7. Ability to communicate both verbally and in written form.
8. Ability to communicate in order to adhere to safety standards.
9. Ability to resolve difficult or stressful customer service issues.
10. Detail oriented.
11. Excellent problem solving skills.
12. Ability to work under pressure with deadlines.

Supervisory Responsibility

No Supervisory Responsibility

Work Environment

The worker is subject to inside and outside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.

Physical Demands

This job frequently involves sedentary and light work: Ability to exert force to lift, carry, push, pull or otherwise move objects.

The worker will be required to have a range of motion as follows:

• Constantly requires repetitive movement of the wrists, hands, and/or fingers.
• Often requires walking or moving about to accomplish tasks.
• Constantly requires verbally expressing or exchanging ideas or important instructions accurately.
• Occasionally requires stooping and reaching.
• Lifting is required on an occasional basis.
• Repetitive Motions are required which involve substantial movements of the wrists, hands, and/or fingers.

Position Type/Expected Hours of Work

This is a full-time position. Monday Through Friday

Expected Hours of Work: 8 AM - 5PM

Travel

Some local travel may be required.

Required Education and Experience

• An extensive background in multiple delivery truck scheduling.
• Have an understanding of FMCSA rules and regulations

Preferred Education and Experience

• Associate Degree preferred.

Additional Eligibility Qualifications

None.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.