Medical Assistant - Employee Health Clinic

Primary Location

Mary Free Bed Rehabilitation Hospital - Grand Rapids, MI

Employment Type

Full time - 32 hours a week, no holidays or weekends

Department:

Employee Health Clinic

Other Benefits:

Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement

Experience or willingness to learn phlebotomy, check vitals, room patients, etc.!

Summary          

Responsible for making sure that Employee Health Clinic runs smoothly.  Provides input to the Team in establishing a plan of care for the patients.  Assists Clinic Medical Team and Department Manager with a variety of technical skill, phlebotomy tasks, and special projects. 

Essential Job Responsibilities                                                                   

• Clinical Required:  Provide patient care, treatment, and services within the scope of their license, certification or registration and as required by Federal and State laws and regulations.

• Performs Clinic duties

  • Prepares Clinic charts. Reviews charts for lab or x-ray orders and obtains outside information and films.

  • Directs clinic flow by putting patients in rooms.

  • Provides charts to providers.

  • Obtains height, weight, and vital signs on patients.

  • Performs eyesight examinations and color-blindness testing.

  • Obtains blood draws and urine specimens for pre-employment physical examinations.

  • Performs push/pull and lift testing for pre-employment physical examinations.

  • Performs N95 mask fittings to employees.

  • Assists in tracking of employees’ immunizations and titer results.

  • Arranges medical consultations, medical tests and other referrals as requested by the provider.

• Monitors and orders medical supplies

• Arranges for ancillary services as requested by the provider.

• Functions within the limits of the State Nurse Practice and abides by the standards, policies and procedures set forth by the Hospital and Employee Health.

• We’ll embrace all people by:

Treating everyone with dignity and respect.

Opening more doors to opportunity for others to succeed.

Growing talent and people.

Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.

Taking action against discrimination.

Honoring our differences and how we collaborate.

Educating staff, patients and the communities we care for.

Restoring hope and freedom, together

Customer Service Responsibilities                                                                                               

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. 

Responsibilities in Quality Improvement                                                                         

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications                                                                                                          

• Must have High school diploma or equivalent.

• Completion of a Medical Assistant training/certificate program. Certification as CMA or RMA.

• At least two (2) years of experience as a Medical Assistant in a health care in a clinical setting.

• Must have thorough education or training in the basics of medical terminology

• Proficiency in the operation of computer hardware and software including Microsoft programs, email accounts, etc.

• Ability to maintains strict confidentiality

• Ability to use good reasoning and judgment and react calmly in emergency situations

• Ability to interpret, adapt and apply guidelines and procedures

• Knowledge of common safety hazards and precautions in a medical practice setting.

• Current American Heart Association BLS Course for HealthCare Providers

• Maintains competency according to competency Program requirements.

Preferred Job Qualifications                                                                                                          

• Work experience in a clinic setting

• Strong phlebotomy skills

Physical Requirements for Essential Job Qualification

Levels:

• None (No specific requirements)

• Occasionally (Less than 1/3)

• Frequently (1/3 to 2/3)

• Majority (More than 2/3)

Remain in a stationary position: Occasionally

Traverse or move around work location: Frequently

Use keyboard:  Majority

Operate or use department specific equipment:  Frequently

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: Majority

Receive and communicate information and ideas for understanding: Majority

Transport, position, and/or exert force:

Up to 10 pounds:   Occasionally

Up to 25 pounds: Frequently

Up to 50 pounds: Occasionally

Up to 75 pounds:  n/a

More than 100 pounds: n/a

Other weight: Up to___ pounds  _____

       Other:  _____

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at [email protected].

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.