- Location
- Bengaluru, BDC11A, India
- Type
- Full-time
- Department
- Engineering
- Experience
- 3+ years
- Source
- Workday
Description
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Adobe Workfront Work Management Software
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
The Field Engineer position is a client-facing, technical advisory role focused on helping clients realize and quantify value driven by our Adobe solutions. This position will require substantial knowledge of the Adobe Workfront product and in-depth strategic and analytical skills. Field Engineers will work to gather and understand their client s unique business objectives and provide advice on how best to meet their needs using the Adobe Workfront solution. In addition, engineers will collaborate cross-team to deliver recommendations, including technical and strategic services to help drive business impact and support business needs.
Roles & Responsibilities:
Be a recognized authority (by clients, partners, and colleagues) in Adobe Workfront software-based solutions & technologies.
Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements.
Gain in-depth knowledge of a client s technical environment, business objectives, goals, and challenges to provide the best advice needed to drive customer success and value with the Adobe Workfront solution.
Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners.
Efficiently multi-task, working across multiple client engagements and key internal initiatives.
Actively maintain the highest level of technical expertise by knowing the latest Adobe Workfront developments through internally and externally available learning opportunities and self-study.
Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives.
Keep accurate daily records of client billable time
Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
Manage Customer expectations appropriately and keep projects on schedule and within scope.
Work and collaborate with Adobe internal teams and Client/Implementation Partners.
Professional & Technical Skills:
A solid technical understanding of Adobe Workfront, including proficiency in the work management features, the proofing and document features, and Workfront Fusion features such as module setup, function development, and scenario development and troubleshooting.
The capacity to understand business requirements and translate them into architecture, design, and development activities for clients using the Adobe Workfront solution.
Demonstrated proficiency in integration technologies and techniques
Experience articulating technical solutions and how they can solve client business problems to both technical and non-technical audiences.
The ability to adapt to and work effectively with various clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly.
Be self-motivated, responsive, professional, and a champion of customer success.
Shown ability to communicate and lead execution of architecture vision across multi-functional technical and strategy teams.
Clear written and verbal communication skills communicating deliverables, sharing information, and leading meetings.
Exceptional organizational, presentation, and communication skills - both verbal and written.
Must be self-motivated, responsive, professional and dedicated to customer success.
Possess an innovative, problem-solving, and solutions-oriented mindset
Demonstrated ability to learn quickly, be a team player, and manage change effectively.
Additional Information:
- The candidate should have minimum 5+ years of experience in
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.