Operations Project Coordinator

Description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Health, Dental, Vision, and Life Insurance.
• 401K with company match.
• Paid Vacation, Holidays, and Sick Leave.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

KEY RESPONSIBILITIES

Project Coordination

• Support the Operations Project Manager with the planning, coordination, and execution of operational projects.
• Maintain project plans, schedules, task lists, and milestone trackers.
• Monitor assigned deliverables and follow up with project owners regarding deadlines and outstanding action items.
• Identify potential delays, risks, or barriers and promptly escalate concerns to the Operations Project Manager.
• Coordinate project meetings, prepare agendas, document decisions, and distribute meeting notes and action items.
• Assist with project implementation, testing, rollout, and follow-up activities.

Operational Support

• Assist with the coordination of day-to-day operational activities and special initiatives.
• Monitor established processes to ensure tasks are completed accurately and within required timelines.
• Identify workflow gaps, inefficiencies, or recurring issues and recommend opportunities for improvement.
• Support the development and implementation of standardized processes, tools, and procedures.
• Collaborate with facility management and other departments to support operational priorities.

Reporting and Documentation

• Maintain accurate project files, process documentation, standard operating procedures, and reference materials.
• Prepare routine project updates, status reports, presentations, dashboards, and tracking documents.
• Collect, organize, and analyze operational data to identify trends and support decision-making.
• Ensure project information is current, accessible, and communicated to the appropriate stakeholders.
• Maintain organized records of project decisions, approvals, risks, and completed deliverables.

Cross-Functional Communication

• Serve as a coordination point between the Operations Project Manager, internal departments, community teams, vendors, and other stakeholders.
• Communicate project timelines, expectations, status changes, and follow-up needs clearly and professionally.
• Build positive working relationships across departments and encourage collaboration toward shared objectives.
• Respond to project-related questions and route issues to the appropriate team member when necessary.

Quality and Compliance

• Review project documents, reports, and deliverables for completeness, consistency, and accuracy.
• Support compliance with company policies, operational protocols, contractual requirements, and applicable regulations.
• Assist with audits, quality reviews, and corrective-action tracking as assigned.
• Protect confidential and sensitive company, colleague, resident, and business information.

Requirements

CANDIDATE QUALIFICATIONS

Education

• Associate or bachelor’s degree in business administration, operations management, project management, or a related field is preferred.
• Equivalent education and relevant professional experience may be considered.
• Project management or process-improvement training is a plus.

Experience

• Two or more years of experience in project coordination, operations, administration, facility management, or a related field is preferred.
• Experience supporting multiple projects, departments, or stakeholders simultaneously is strongly preferred.
• Experience in senior living, healthcare, hospitality, property management, or a multi-site organization is a plus.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong organizational and time-management skills.
• Ability to manage multiple assignments, priorities, and deadlines.
• Excellent attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Ability to follow up consistently and hold action-item owners accountable professionally.
• Sound judgment and the ability to recognize when an issue should be escalated.
• Strong problem-solving and critical-thinking abilities.
• Ability to work independently while contributing to a collaborative team environment.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience with project-management platforms, reporting tools, shared-document systems, or dashboards is preferred.
• Ability to learn new systems, processes, and technology quickly.
• Ability to handle confidential information with discretion.

WORK SETTING

• In office, 5 days a week – Scottsdale, AZ