Resident Services Coordinator - Bay Avenue Senior Apartments

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to  enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

 

 

SUMMARY OF THE POSITION:

Services Coordinator is responsible for the development and provision of supportive services at the property. The person in this position is expected to help implement and advise the Property Manager on overall service needs of the project and community and other resident activities.

Responsibilities

• Serve as liaison/advocate with outside social and health agencies.
• Plan and conduct after-school programs for resident youth.
• Establish and work with residents’ group to facilitate positive community relations.
• Advise Property Manager on overall service and recreation needs of residential community.
• Provide assistance with office duties as needed. 
• Evaluate service programming as necessary.
• Coordinate resident communications and outreach efforts, including informational materials, community announcements,and engagement initiatives.
• Build and maintain partnerships with community organizations, service providers, and local agencies to connect residents withavailable programs, benefits, and services such as the monthly food pantry with Second Harvest Food Bank.
• Coordinate resident communications and outreach efforts, including informational materials, community announcements, andengagement initiatives.
• Maintain resident resource information and assist residents in accessing community services and assistance programs.
• Maintain resident resource information and assist residents in accessing community services and assistance programs such asHEAP, LiftLine, affordable Wi-Fi, etc.

Qualifications

• High school diploma and professional certification is preferred.
• Two years or experience in supportive service area. Experience working with low-income families, children, youth, seniors and disabled population preferred.
• Good interpersonal and organizational skills with the ability to work well with multi-cultural and multi-lingual population.
• Excellent communication skills, both verbal and written.
• Familiar with planning activities, locating outside support services.
• • Bilingual Preferred (Spanish)

Benefits-at-a-glance

 Benefits for Employees who work 30+ hours/week -

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T, ClassPass, and Weight Watchers.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

 

Benefits for Employees who work less than 30 hours/week - 

• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Up to 80 hours of sick time per year.
• Discounts for AT&T, ClassPass, and Weight Watchers.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)

 

 

See what our employees are saying about the company here!

Equal Opportunity Employer

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California.  The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information.  Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here.  Please review this Notice at your convenience.