Technical & Building Services Senior Manager

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The role:

This is a high-profile opportunity to take ownership of technical and building services across Linklaters’ UK estate. Based in London, you’ll lead the services, systems and supplier partnerships that keep our buildings safe, sustainable and operating at their best.

Acting as the senior point of contact for building-related matters, you’ll oversee a broad portfolio spanning hard and soft facilities management, while shaping the longer-term strategy for building performance, service quality and sustainability.

You’ll be responsible for:

• Leading technical and facilities management services across our UK offices
• Overseeing mechanical and electrical engineering, fabric maintenance, BMS, CAFM, planned and reactive maintenance, energy metering and technical security systems
• Managing services including cleaning, security, waste, pest control, plants, porterage, moves, signage and wayfinding
• Building strong supplier relationships and driving performance against agreed KPIs and SLAs
• Ensuring compliance with health and safety, building regulations and environmental standards
• Leading BREEAM and WELL management in support of the firm’s ESG commitments
• Managing budgets, service charges and utilities, identifying efficiencies and ensuring value for money
• Developing long-term improvement plans and leading change with minimal disruption to the business
• Driving innovation and automation to continuously improve service delivery
• Leading and developing the team, supporting resilience, succession planning and professional growth

You’ll join a collaborative global Operations function where you’ll have the opportunity to influence strategy, lead meaningful improvements and make a visible impact on the experience of our people and clients.

What we're looking for:

We’re looking for an experienced technical and building services leader who can combine strong engineering knowledge with commercial judgement, strategic thinking and a genuine commitment to service excellence.

You’ll bring:

• Significant experience leading building or facilities management across a complex estate, ideally within a global professional services environment
• A strong technical and engineering background across mechanical and electrical services
• Experience managing both hard and soft facilities management services
• Working knowledge of BMS, CAFM, PPM regimes, energy metering and lighting controls
• Recognised health and safety expertise, ideally supported by a relevant professional qualification
• A strong track record in supplier, contract and performance management
• Experience managing budgets, controlling costs and delivering measurable value
• The confidence to resolve complex supplier issues and build effective, long-term partnerships
• Knowledge of building sustainability, environmental performance and wellbeing standards
• Proven people leadership experience, with a focus on development, resilience and succession planning

This role will suit someone who enjoys taking ownership, navigating complexity and bringing together people, suppliers and technology to deliver consistently excellent services.

What's on offer:

This role will be based in our London office, and is a fully on-site role. Some weekend work will also be required.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services.

Family & Lifestyle

• Electric car and cycle to work schemes.
• Emergency family care
• Additional holiday/birthday leave.
• Maternity/paternity/shared parental leave.
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).