Supervisor Compensation and Benefits

Overview

The HR Supervisor for Compensation and Benefits supports the effective delivery of HR operations focused on systems, data accuracy, reporting, and employee benefits administration. This role supervises and mentors team members, ensuring timely and quality completion of HRIS updates, benefits administration, and analytical reporting. The incumbent ensures compliance with company policies, Jamaican labour laws, and benefits provider requirements, while fostering collaboration with cross-functional teams to support organizational goals. This role also oversees injury-on-the-job management processes, coordinating with relevant stakeholders to support injured employees and maintain proper documentation.

Responsibilities

• Supervise and mentor team members to maintain high standards of quality and efficiency.
• Develop and deliver training, documentation, and job aids related to benefits processes and HRIS usage.
• Oversee accurate HRIS data entry, updates, and reporting to ensure employee records are current and compliant.
• Ensure proper administration of employee benefits, including enrolment, changes, and terminations.
• Monitor compliance with Jamaican labour laws, Ibex policies, and benefits provider requirements.
• Coordinate HRIS system testing, upgrades, troubleshooting, and implementation of new features.
• Generate, review, and analyze HR and benefits reports, utilizing strong analytical skills to gather and interpret data for management decision-making and regulatory compliance.
• Lead data gathering efforts to support continuous improvement initiatives in benefits and compensation administration.
• Provide support and guidance to employees and managers regarding HRIS, benefits inquiries, and injury-on-the-job cases.
• Oversee management of employees injured on the job, ensuring proper documentation (including collection of statements), coordination with insurance providers, site management, and the company doctor, and escalation of complex cases to the Assistant
• HR Manager as needed.
• Facilitate ongoing training and development initiatives for the team.
• Collaborate closely with Payroll, Talent Acquisition/Mobility, and other departments to ensure seamless HR data flow and operations.
• Identify, recommend, and implement process improvements to enhance HRIS and benefits administration.
• Ensure strict adherence to data privacy and confidentiality standards in all HRIS and benefits activities.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• Minimum of 3 years’ experience in HR, with at least 2 years in Benefits, Compensation, and HRIS administration and supervisory management.
• Strong knowledge of Jamaican labour laws, benefits regulations, and compensation practices.
• Proven experience supervising and coaching team members.
• Advanced proficiency in HRIS platforms, Microsoft Office Suite (especially Excel), and reporting tools such as Power BI.
• Excellent analytical, problem-solving, organizational, and communication skills.
• High level of discretion and ability to maintain confidentiality.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience managing injury-on-the-job processes and working with insurance providersis an asset