- Location
- Manila-Panorama 1, Philippines
- Type
- Full-time
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
Provide exceptional service to customers during each interaction
Address customer concerns and/or provide solutions
Adhere to all company guidelines regarding the delivery of service and support to customers
Escalate problematic customer issues to management according to standard operating procedures
Properly document each customer interaction according to company standard operating procedures
Maintain an excellent on-time attendance record (schedule adherence)
Adhere to company quality assurance guidelines and standard operating procedures
Act with the highest levels of integrity and professionalism in each customer interaction
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!