- Location
- Delavan, WI
- Type
- Full-time
- Department
- Administration
- Source
- Paylocity
Description
Description
Lake Lawn Resort is seeking a dependable and professional Full-Time Resort Security Officer – Overnight / 3rd Shift to help ensure the safety, security, and well-being of our guests, team members, and resort property. This role is responsible for conducting security patrols, responding to incidents, enforcing safety procedures, and maintaining a secure environment throughout the resort during overnight hours. Ideal candidates are observant, customer-service oriented, and capable of remaining calm in emergency situations.
Position Details
- Job Title: Resort Security Officer – Overnight / 3rd Shift
- Employment Type: Full-Time
- Shift: 3rd Shift / Overnight
- Department: Security / Resort Operations
- Location: Delavan, Wisconsin
What You’ll Do
- Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment.
- Conduct routine inspections of banquet rooms, ballrooms, meeting spaces, guest areas, and resort facilities.
- Monitor for suspicious activity, safety hazards, unauthorized access, and property damage.
- Maintain radio communication with resort departments and management as needed.
- Respond promptly and professionally to guest concerns, complaints, and service requests.
- Assist guests and employees during emergencies, incidents, medical situations, and other security-related events.
- Secure resort entrances, exits, meeting rooms, and other designated areas during overnight hours.
- Enforce resort policies, safety regulations, and security procedures.
- Complete detailed Daily Activity Reports and security logs.
- Prepare accurate incident reports involving injuries, accidents, thefts, disturbances, property damage, or other occurrences.
- Notify management and emergency responders when necessary.
- Assist with emergency response procedures including evacuations, severe weather events, medical emergencies, fire alarms, and other critical situations.
- Help protect resort assets, facilities, guests, and employees through proactive security practices.
- Provide exceptional guest service while maintaining a visible security presence throughout the property.
Requirements
What We’re Looking For
- Previous security, law enforcement, military, hospitality security, loss prevention, or public safety experience preferred.
- Strong observation, problem-solving, and decision-making skills.
- Ability to remain calm and professional during emergencies and high-pressure situations.
- Excellent communication and guest service skills.
- Ability to write clear, detailed reports and maintain accurate records.
- Basic computer skills required.
- Ability to work independently with minimal supervision.
- Availability to work overnight shifts, weekends, holidays, and special events.
- Valid driver's license preferred.
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift.
- Frequent walking across indoor and outdoor resort property.
- Ability to climb stairs, bend, reach, and respond quickly to emergency situations.
- Ability to lift and move up to 50 pounds when necessary.
- Ability to work outdoors in varying weather conditions.
Work Environment
- Large resort property with indoor and outdoor patrol responsibilities.
- Overnight work environment with limited guest activity and periodic emergency response situations.
- Exposure to varying weather conditions, including rain, snow, heat, and cold.
- Fast-paced hospitality environment requiring strong attention to detail and situational awareness.
About Lake Lawn Resort
Located on Delavan Lake, Lake Lawn Resort is a premier hospitality destination known for exceptional service and a strong team culture. Whether you're starting your career or looking for a steady role, this is a great place to grow.
Disclaimer
This role includes a variety of responsibilities to support daily operations.
