Receptionist

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Job Description:

We are seeking a professional, courteous, and organized individual to fill the role of Receptionist at Starr. As the face of our organization, the Receptionist will be responsible for creating a welcoming environment for our guests and providing exceptional customer service. The Receptionist is also a valuable contributor to our underwriting and operational teams, working closely with staff to support a range of administrative and insurance-related processes. The ideal candidate will have excellent communication skills, the ability to manage multiple tasks, and a commitment to maintaining a high level of professionalism.

Responsibilities:
•    Provide a friendly, professional first impression for coworkers and visitors, ensuring all arrivals are welcomed and assisted according to office protocols.
•    Screen and route calls by researching and connecting callers with the appropriate internal or external contact.
•    Prepare and organize conference rooms, supporting staff with basic setup, refreshments or technology needs as requested.
•    Maintain office security by following procedures, monitoring logbooks, controlling access, and issuing visitor badges. 
•    Receive, sort, and distribute daily mail/deliveries and manage outgoing mail and messenger pick-ups.
•    Regularly review and revise documentation of reception desk policies and standard operating procedures.
•    Maintain shared spaces, including the Executive Breakroom, ensuring a welcoming environment.
•    Provide administrative support to staff, including document processing and assistance with departmental projects and daily office efforts.
•    Additional roles and specialized tasks relating to Aviation department.

Qualifications:
•    High school diploma or equivalent; further education or certification in office management is a plus.
•    Proven work experience in a corporate environment as a Receptionist, Front Office Representative, Administrative Assistant or similar role.
•    Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and other office productivity software, with aptitude to learn new software and systems.
•    Excellent written and verbal communication skills.
•    Strong organizational skills with the ability to multitask.
•    Professional attitude and appearance.
•    Highly dependable and efficient, able to comply with deadlines.
•    Solid customer service attitude with excellent problem-solving abilities.
•    Ability to be resourceful and proactive when issues arise.
 

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.