- Location
- Costa Rica
- Type
- Full-time
- Experience
- 2+ years
- Source
- Workday
Description
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Workday Success Plans team works directly with customers through targeted micro-consulting engagements to help them get the most out of their Workday investment. Our mission is to serve as trusted Workday advisors, guiding customers through how-to questions, configuration challenges, feature demonstrations, and best-practice guidance — all with the goal of helping them translate their business needs into real results using the Workday platform.Our team of professionals brings a broad and deep understanding of Workday, and we take genuine pride in helping customers solve problems, discover new features, and unlock greater value across their Workday environment.What makes this team special is the variety and pace of the work. No two engagements are quite the same, and you will constantly be learning — whether it is a new product feature, a creative customer use case, or an emerging industry practice. If you are passionate about the value technology can bring to an organization, love learning, and want to work directly with some of the greatest companies on the planet, the Workday Success Plans team is the place for you.
About the Role
As a Workday Success Plans Consultant specializing in Reporting, you will serve as a subject matter expert, helping customers translate complex requirements into well-designed Workday solutions. You will act as a trusted advisor across a diverse set of micro-consulting engagements, ensuring customers get the guidance they need to optimize their use of Workday Reporting and Prism Analytics.
In this role, you will be responsible for:
Designing, building, and troubleshooting complex Workday reports, including Composite, Matrix, and Advanced reports
Guiding customers on how to ingest, prepare, and blend high volumes of external operational data with core Workday data
Advising customers on reporting best practices
Delivering customer presentations on how to use Workday features to achieve business goals, including Accelerator Webinars and Feature Accelerator sessions focused on dashboards, and Prism integrations
Reviewing customer tenants to identify adoption opportunities through Feature Adoption Tenant Reviews
Performing configuration and business requirements reviews with detailed deliverables highlighting opportunities for optimization
Providing one-on-one customer configuration designs and supporting full feature deployments
Maintaining product expertise and Workday Certification(s) while staying current with the Workday roadmap and industry practices
Helping drive the creation of new programs to accelerate customer feature adoption
About You
Basic Qualifications
2+ years of experience with HR and/or Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
1+ years of software consulting experience
Experience gathering requirements and building complex reports
Hands-on experience with data integration, data modeling, or building data pipelines (ETL processes)
Additional Qualifications:
Workday Certification or ability to certify in at least one of the following: Workday Reporting, Workday Financials, PRISM
Ability to gain a thorough understanding of Workday concepts as new features are released
Ability to distill complex concepts into understandable presentations for our customers
Ability to multitask and work on multiple engagements and deliverables simultaneously
Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
Excellent verbal and written communication skills in English
Bachelor’s degree or relevant work experience required. Advanced degree preferred
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].
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