Retail Operations Supervisor, Bloomingdale's 900 Shops

LOCATION: Bloomingdales North Michigan Avenue

Since our U.S. debut in 2011, SMCP – Sandro, Maje, Claudie Pierlot has masterfully led the way in the affordable luxury space across North America consisting of free-standing boutiques, leased concessions, and outlet in several key markets.   

A global Company supported by HQs in Paris, NYC, and Hong Kong with points of sale in 41 countries, SMCP has successfully developed a business model that blends elements of luxury and fast fashion together.  If you possess the profile that we are seeking and would be interested in joining us on our exciting journey as we seek to spread Parisian Chic around the world, please apply. 

At SMCP, we are committed to providing our team with a safe and healthy work environment. As a result, COVID-19 vaccination is a job requirement for all US employees. SMCP will consider requests for exemption from this policy as a reasonable accommodation, consistent with federal, state, and local law. 

JOB FOCUS:

SMCP is seeking talented Sales Associates who enjoy wardrobing clients from head to toe and developing a loyal repeat following focusing on relationship selling and customer outreach.  In order to do this well, you must possess a passion for exceeding service expectations, an expert understanding of fashion, an appreciation of our brand heritage, and detailed product knowledge of our merchandise.  You will also be responsible for working collaboratively with your teammates, maintaining all visual and merchandising standards, as well as other operational duties.  This is an extremely mission critical customer-facing role  that sets the tone for a positive and memorable first impression of our amazing brands with our clients.

PROFILE:

• 1+ years of prior service experience.
• Possesses strong service orientation
• Subscribes to our core Company values of: Passion, Entrepreneurship, Creative, Worldly, Humility.
• Teamwork focus vs. individual focus
• Tech savvy
• Consistently displays positive enthusiasm & energy, is friendly and charming to all.
• Goal-oriented
• Welcomes feedback and is coachable
• Strong problem-solving skills
• Brand appropriate personal presentation
• Strong communication skills
• Flexibility with scheduling needs of the business.
• Bilingual in certain key markets.

KEY PERKS & BENEFITS:

• PT Medical Plan
• HSA + FSA Accounts
• Critical Illness Insurance
• Accident Insurance
• Pet Insurance
• Generous Paid Time Off
• 10 Paid Holidays
• Parental Leave (non-birthing parents included)
• Short + Long term Disability
• EAP- Employee Assistance Program
• 401K Retirement Savings Plan with Company match
• Wardrobe (Eligibility Req. +17hours/week)
• Generous Shopping Discount- 50% off retail
• Competitive hourly base pay + Commission compensation structure
• Fun/collaborative, team-oriented work environment
• Career growth opportunities 
• Fun and generous store Incentives
• Wonderful team + Colleagues