Service Technician

Job Summary

The Service Technician is responsible for the installation, maintenance, troubleshooting, repair, and commissioning of HVAC systems and Building Management Systems (BMS). The role requires hands-on technical expertise to ensure optimal performance, energy efficiency, and reliability of building infrastructure systems while adhering to safety and quality standards.

Key Responsibilities

HVAC Systems

• Perform preventive and corrective maintenance of HVAC equipment, including:
  • Chillers
  • AHUs (Air Handling Units)
  • FCUs (Fan Coil Units)
  • VRF/VRV systems
  • Package units
  • Split and ducted air conditioning systems
• Diagnose and repair electrical, mechanical, and refrigeration faults.
• Conduct inspections, testing, and performance evaluations of HVAC equipment.
• Replace faulty components and ensure system reliability.
• Maintain service records and maintenance reports.

Building Management System (BMS)

• Monitor and troubleshoot BMS controls and automation systems.
• Support BMS commissioning, programming adjustments, and configuration changes.
• Ensure proper integration between HVAC systems and BMS platforms.
• Analyze alarms, trends, and system data to identify operational issues.
• Coordinate with control engineers for system upgrades and enhancements.

Customer Service & Compliance

• Respond to service calls and emergency breakdowns promptly.
• Communicate technical findings and recommendations to customers.
• Ensure compliance with workplace safety regulations and company policies.
• Maintain tools, equipment, and spare parts inventory.
• Prepare service reports, work completion reports, and maintenance logs.

Required Qualifications

• Diploma/ITI/Technical Certification in Mechanical, Electrical, HVAC, Refrigeration, Instrumentation, or related field.
• 2-5 years of experience in HVAC maintenance and BMS operations.
• Knowledge of HVAC equipment, controls, and automation systems.
• Ability to read electrical drawings, wiring diagrams, and technical schematics.
• Familiarity with BMS platforms such as Honeywell, Siemens, Schneider Electric, Johnson Controls, or equivalent.