Security Officer Full Time Front Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a retail banking location, you will provide a welcoming, professional presence for customers and visitors while monitoring access and observing the lobby for security-related concerns. You will communicate clearly, assist with questions, document activity, and help support a secure environment. Join Allied Universal, where teamwork, integrity, reliability, and a people-first culture shape every interaction.

Position Type: Full Time

Pay Rate: $18.20 / Hour

Job Schedule:

DayTimeMon09:00 AM - 05:00 PMTue09:00 AM - 05:00 PMWed09:00 AM - 05:00 PMThur09:00 AM - 05:00 PM

What You'll Do:

• Provide customer service to visitors, customers, and employees by carrying out site-specific procedures, access-control practices, and security-related response activities at the front desk.
• Greet and screen visitors, verify identification and appointments, issue visitor credentials, and maintain accurate visitor and access records.
• Monitor lobby activity, cameras, alarms, and communication systems, reporting unusual activity and escalating concerns according to site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel and emergency services when needed.
• Maintain a professional front-desk presence, provide directions and general assistance, and help to deter unauthorized access to restricted areas.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1659433