Credit Card Officer

Job Description

Join Our Team as an SSC AR Credit Card Clerk L2 – Drive Excellence in Accounts Receivables!

Are you passionate about finance, detail-oriented processes, and delivering outstanding support? We are looking for a talented SSC AR Credit Card Clerk L2 to join our Credit Card team within the broader Finance function. In this role, you will play a key part in the day-to-day processing of Accounts Receivables, working closely with Collection teams to manage customer and business-to-business debts, receipts, and cash application. If you thrive in a dynamic environment and are eager to grow your career in finance, we want to hear from you!

Key Areas of Responsibility

• Administer all enquiries received regarding credit card charges.
• Submit transactions to our bank to process for payment.
• Processing credit card refunds.
• Chargeback reporting.
• Charge for penalty charge offences.
• Allocate credit card payments against the appropriate debt.
• Ensuring proper investigation and solutions to external departments’ queries.
• Ensure compliance with company policies, internal controls, and applicable regulatory requirements.
• Working closely with other team members to implement and standardize processes to ensure maximum efficiencies.
• Contribute to continuous improvement initiatives aimed at enhancing collections effectiveness and process efficiency.

What We’re Looking For:

We are seeking a detail-oriented and proactive individual who is ready to take on broader administrative and specialized support tasks with growing autonomy. You should be comfortable working in a fast-paced environment, collaborating with team members, and ensuring compliance with all relevant policies and regulations. Strong communication skills and a commitment to continuous improvement are essential.

Ideal Experience

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• Experience in Accounts Receivables (AR) is a plus.
• Basic experience in accounting.
• Experience working with Oracle Financial Applications is a plus.

Skills & Competencies

• Good communication skills.
• Good knowledge of Google and Microsoft tools; Excel is required.
• Account analysis.
• Problem-solving.
• Attention to detail.
• Fluent in English.

Why Join Us?

Join a dynamic Finance team where your contributions make a real impact on business operations. We offer opportunities for professional growth, ongoing training, and exposure to best-in-class financial processes. You’ll collaborate with talented colleagues and be part of a culture that values continuous improvement and efficiency. If you’re ready to advance your career in a supportive and innovative environment, apply today!

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com