Manager of Health at Home Inpatient

Leadership - Functions as the primary clinical administrative leader for assigned CIC units or programs serving as a shared service supporting all VCUHS hospitals (including CHoR), and functions as a key CIC leadership team member to accomplish goals and objectives of the CIC and the organization, upholding quality management, patient care, and departmental standards; assists in developing policies, procedures, and standards that reflect evidence‑based practice. 

Management – Leads team(s) with superior interpersonal and communication skills sufficient to effectively create relationships to support a healing environment with patients, families, staff, providers, and administrative personnel including senior management in both written and verbal communication; continually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes. 

Human Resources – Holds responsibility for the recruitment and retention of qualified staff and to ensure appropriate orientation, education, and continuing professional development of personnel through mutual goal setting and performance evaluation; coaches and counsels to correct identified performance deficiencies. 

Operations - Responsible for the coordination, organization and delegation of operational aspects of the CIC’s practices/programs to ensure effective, efficient delivery of services; provides oversight and supervision to the overall practice environment assisting all other disciplines and directing clinical/administrative activity and serves as part of nursing on-call coverage. 

Budget and Finance - Responsible for budgetary oversight, and along with staff involvement, accountable to the organization for maintaining a cost-effective unit/program; monitors utilization of equipment and supplies and prioritizes budget requests to ensure safe patient care and optimal utilization of resources. 

Performance Improvement – Leads and participates in performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost-effective environment for patient care; works closely with staff and peers to identify opportunities to improve patient care and resolves patient care issues as identified. 

Care Experience - Creates a caring and compassionate patient focused experience by building healing relationships with patients, families, and colleagues, and serves as the departmental role model in all aspects of patient and home/post-acute/continuum/digital care; demonstrates and promotes a high regard for the dignity, respect and safety of all patients, family members, providers and personnel. 

Change Management - Orchestrates complex change and acknowledges the psychological transition on self and others; involves stakeholders and experts in planning, designing and redesigning change and uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; supports staff during times of difficult transitions. 

Innovation - Collaborates with Associate Director in developing and implementing new and/or innovative operational services that meet the evolving needs of the health system and its patients; aids in development of materials to provide education and marketing to enhance referrals as well as clinician/patient/provider awareness. 

Technology Advancement - Actively monitors emerging digital health trends, new technologies, and market developments with a focus on identifying, evaluating, and implementing emerging tools as applicable to improve patient care and operational efficiency; leverages comprehensive suite of Epic EMR tools designed to streamline documentation, integrate digital health roles, and enhance clinical workflows including AI-driven features.