Security Officer Unarmed Patrol Customer Experience

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Experience in Aventura, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer at a luxury retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for clients and team members. You will provide exceptional customer service, communicate professionally, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $18.52 / Hour

Job Schedule:

DayTimeTue01:30 PM - 09:30 PMWed01:30 PM - 09:30 PMThur01:30 PM - 09:30 PMFri01:30 PM - 09:30 PMSat10:00 AM - 09:30 PM

What You'll Do:

• Provide customer service to clients, visitors, and store personnel by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random patrols throughout the luxury retail location, including sales floors, entrances, stock areas, and perimeter areas, while observing for unusual activity and reporting concerns.
• Monitor access points and support access-control procedures for employees, vendors, deliveries, and contractors in accordance with site-specific requirements.
• Help to deter theft, unauthorized access, and disruptive behavior through a professional presence, observation, and timely reporting of security-related incidents.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1661936