Lease Compliance Specialist

About the Team

Our Real Estate team takes on the task of finding and managing over 1,600 stores, DCs, and offices. Their scope is pretty big, as we are a multi-national retailer with over 1,600 leased stores, offices, and distribution centers in the US, Canada, Puerto Rico, and Hong Kong.  The team also supports new store growth through market analysis and research with the industry’s best data resources and analytical tools.  In addition to supporting the stores, we work directly with the Real Estate Legal, Facilities, New Store Construction, and Finance teams.

About the Location

Collaborative Work Environment:At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

 

About the Job

The Lease Compliance Specialist is responsible for ensuring the accuracy and integrity of lease-related data within the Lease Administration System. This role includes the interpretation, abstraction, and verification of lease documents (e.g., leases, amendments) and supports compliance with internal policies. The Analyst plays a key role in processing rent obligations, preventing lease defaults, and providing critical support to the Lease Compliance team. 

Major Responsibilities 

• Enter, maintain, and update lease data in lease administration systems, including rent terms, critical dates, and key financial provisions, in accordance with established standards. 

• Run standard variance and exception reports related to rent, CAM, tax, and insurance charges and compile supporting documentation. 

• Investigate and troubleshoot escalated payment processing issues; coordinate with internal teams and external partners to resolve inquires. 

• Perform data validation, completeness checks, and periodic reviews to support lease compliance and payment accuracy. 

• Conduct audits of system users and payment documentation to ensure SOX compliance, segregation of duties, and policy adherence. 

• Assemble materials and provide support for internal audits, SOX compliance activities, and routine compliance reviews. 

• Coordinate with internal teams to resolve routine compliance-related inquiries and provide cross-coverage support within the Lease Compliance function. 

• Assist with the development, documentation, and maintenance of standard operating procedures for lease data management. 
•  
• Scope of Responsibility 

This position performs compliance activities using established procedures, templates, and guidelines. Matters requiring interpretation of complex lease provisions, resolution of escalated landlord disputes, or ownership of compliance policy and controls are referred to senior Lease Administration or Lease Compliance personnel. 

 

Qualifications 

Education & Experience 

• Associate’s degree required; Bachelor’s degree preferred. 

• 3-5 years of prior experience in lease administration, accounting, real estate, or a related operational role. 

Skills & Competencies 

• Intermediate knowledge of accounting principles. 

• Ability to interpret and apply lease language in a retail or commercial real estate environment. 

• Strong attention to detail and accuracy. 

• Strong organizational, communication, and follow-up skills. 

• Ability to manage and prioritize multiple workstreams. 

• Ability to work effectively with internal partners and external stakeholders. 

 

Systems & Tools 

Tango, SAP, Microsoft Excel; experience with USGN or similar real estate systems preferred. 

Physical Demands 

The position may occasionally require lifting or moving items weighing up to 20 pounds. 

Disclaimer 

The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, or skills. The Company reserves the right to modify duties and responsibilities as business needs require.

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

 

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

 PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.